Solved.
Kudos0

5 out of 5 licenses used, 4 devices registered

al corriente: 19-Sep-2022 | 8:27AM · 4 Respuestas · · Translation:

In my "Manage Devices" tab, I only have 4 devices with Norton installed and displaying.  I removed a device I no longer use in the past 2 weeks or so.  When I try to add a new device, I am notified that I am using 5 out of 5 licenses.  Unsure what is causing the glitch.  I use Norton 360 for Windows 10.

Archivo adjunto: 
Image icon nortondevices.PNG
Labels: Add Device, Device Count

Respuestas

Solución aceptada
Kudos0

Re: 5 out of 5 licenses used, 4 devices registered

al corriente: 19-Sep-2022 | 8:39AM · Edited: 19-Sep-2022 | 8:40AM · Enlace permanente

Sign In to your My Norton account here >
https://my.norton.com/extspa/account/subscriptions

source:
https://community.norton.com/en/forums/how-rename-licensed-devices

Kudos0

Re: 5 out of 5 licenses used, 4 devices registered

al corriente: 19-Sep-2022 | 10:59AM · Enlace permanente

The devices page is notorious for having incorrect/out dated information. The My Subscriptions page noted by bjm_ is always correct.

Kudos0

Re: 5 out of 5 licenses used, 4 devices registered

al corriente: 19-Sep-2022 | 1:03PM · Enlace permanente

The My Subscriptions menu worked, and I was able to make effective changes there. Thank you!
Kudos0

Re: 5 out of 5 licenses used, 4 devices registered

al corriente: 19-Sep-2022 | 1:10PM · Enlace permanente

Thanks

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