Kudos0

How I imported my passwords from Chrome into Norton Password Manager

al corriente: 12-Oct-2022 | 10:30AM · Edited: 12-Oct-2022 | 10:31AM · 2 Respuestas · · Translation:

As it stands, the instructions state to choose Chrome or Firefox from the Source list on the Import screen. As you can see, that option doesn't exist (not for me anyway).

After spending an hour in the live chat support, during which the advisor insulted me on numerous occasions, I found a solution. It's something I didn't want to do and it sort of makes NPM redundant, but I thought I'd share regardless.

I opened a free Lastpass account. I exported my passwords from Chrome as a csv file, imported them into Lastpass, exported them from Lastpass, then pasted them into NPM.

It worked but I'm wondering why Norton makes a simple process extremely difficult?

Respuestas

Kudos0

Re: How I imported my passwords from Chrome into Norton Password Manager

al corriente: 12-Oct-2022 | 12:50PM · Enlace permanente

Do you have a link to the instructions you mentioned?

I have Edge and also have the same options you listed. There is no option for Chrome, Firefox or Edge.

Kudos0

Re: How I imported my passwords from Chrome into Norton Password Manager

al corriente: 12-Oct-2022 | 1:37PM · Enlace permanente

I didn't find any instructions but the steps I used to get my passwords into NPM are:

  1. Open the Chrome Settings Menu and search for 'passwords'.
  2. Open the Chrome 'Password Manager' option and you'll see all your passwords.
  3. Click on the 3 dots beside the 'Add' button
  4. Choose to export the passwords.
  5. Save them as a .csv file.
  6. Go to the Lastpass website and sign up to a free account.
  7. Temporarily install the Lastpass browser extension (you might be able to skip this step but I haven't tested it).
  8. In Lastpass, choose to Import passwords (the option is in the 'Advanced' section on the left).
  9. Click on the icon for your browser and find the .csv file you exported previously.
  10. As soon as your passwords are imported to Lastpass, click the Advanced option again, but this time choose Export.
  11. Export to a .csv file.
  12. Open that .csv file in Notepad.
  13. Press Ctrl+A, then Ctrl+C to copy the contents of the file.
  14. In NPM, choose to Import.
  15. In the Sources drop-down box, select Lastpass.
  16. Paste the contents of the file you just copied straight into the NPM text box where it says 'Enter information here'.
  17. Click 'Import'.

That should do it and I hope it helps.

(Instructions for Edge, Firefox, Opera etc. will follow similar steps.)

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