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Kudos0

Norton safe search no results blank page

Greetings to all:

I reinstalled two days ago w11 and at first safe search norton worked fine. Now it only shows a blank page of supposedly millions of results. It happens in all browsers. But when I activate the VPN the results are displayed. Forgive me for my language but I'm using a translator.

Respuestas

Kudos0

Re: Norton safe search no results blank page

Hi again:

Changed my dns to Google Public DNS fix for a few days. Now for another time. Any clues?

Kudos0

Re: Norton safe search no results blank page

Hi:

Not even with norton vpn safe search works... maybe some malware hijack thats results? I see that happen in  Norton not show any results. 

Kudos0

Re: Norton safe search no results blank page

Have you tried from Norton Safe Search webpage > https://search.norton.com/

Have you reinstalled Norton Safe Search extension...as test?

Caveat: I'm W10...no translator...Norton VPN off...Quad9 DNS. 

Kudos0

Re: Norton safe search no results blank page

Hi: 

Thank you for your response. No matter what browser I use https://nortonsafe.search.ask.com/ shows me a blank page. I normally use Edge, but Firefox has the same problem.
I have also used Quad9 dns and when I switched to google dns it worked until yesterday. Today I used the backup from two days ago and it worked again. I think there is a link between this "problem" and when I fix it I start getting mails in my gmail from sites I don't visit. But I don't even open them, I send them to Spam but maybe there is a bug in the html interface of gmail that downloads some malware to my browser? 
I don't know but it seems very strange to me.

Kudos0

Re: Norton safe search no results blank page

Hi:

It happens again. SFC does not give any error, DISM either, reset winsock and ip, emptied the cache. jane fonda 

Now with the VPN it works, before it didn't work. jane fonda with vpn.

It seems to modify some hidden parameter of win11 that I am not able to guess. It seems obvious to me that there is some kind of adware that inferfers in the search engines and that does not let me use Norton safe search.

Thkns for reading.

Kudos0

Re: Norton safe search no results blank page

Hi:

It didn't work for me either  with norton vpn safe search works

Kudos0

Re: Norton safe search no results blank page

Hi: 

Thkns for your post. It's good to know i'm not the only. For now, with VPN it's working.

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