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Kudos0

Norton Password Manager icon gets in teh way

al corriente: 29-Mayo-2023 | 7:05AM · 5 Respuestas · · Translation:

When I try to log in to one of my other online accounts, I get sent a 5-digit phone verification code as part of 2-factor verification.
The Norton Password Manager icon fills the first box where I am supposed to fill in the first digit of the code: I cannot therefore type in the required digit. I have tried logging out of Norton, switching Password Manager off, but still that pesky icon sits there in the way. How can i get rid of it, so that I can successfully log into the other account?
I am using Windows 10 and Norton 360

Labels: Microsoft Edge, Norton Password Manager, Windows 10

Respuestas

Kudos0

Re: Norton Password Manager icon gets in teh way

al corriente: 29-Mayo-2023 | 9:14AM · Enlace permanente

Please help with website URL and if feasible, screenshot to get first hand experience of this issue.

Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

Kudos0

Re: Norton Password Manager icon gets in teh way

al corriente: 30-Mayo-2023 | 10:55AM · Enlace permanente

Has anyone provided an answer to the question about the pesky icon?

Kudos0

Re: Norton Password Manager icon gets in teh way

al corriente: 31-Mayo-2023 | 4:27AM · Enlace permanente

Not yet: I have been asked to supply a screenshot of the problem, so will try to do that soon.

Kudos0

Re: Norton Password Manager icon gets in teh way

al corriente: 31-Mayo-2023 | 4:46AM · Enlace permanente

The website is vodafone.co.uk
I am not sure if my screenshot has uploaded: it is, in any case, a .png file.
As I said before, the Norton Password Manager icon overlies the first box where I am supposed to type in the first digit of the 5-figure security code sent by Vodafone - but I cannot do so as the icon is obstructing the box.

Kudos0

Re: Norton Password Manager icon gets in teh way

al corriente: 31-Mayo-2023 | 7:53AM · Enlace permanente

Thank you. I do not see the screenshot but have the info to start with. Reported this for check. 

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