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Norton Identity Safe for iOS - Crash upon login

We have fixed the problem where the app was crashing immediately after logging in to the vault on iOS.

If you are still seeing the crash, Please send your Norton Account Username, MID and OID.

Kindly follow the below steps to get the OID, MID [Machine ID] from the IdentitySafe app:

1. Open the IdentitySafe App

2. Sign out from your Norton Account

3. On Norton account login screen click "Need Help"

4. In "Need help" screen, You'll find OID and MID details.

Feel free to post your queries to this board. Thank you.



Re: Norton Identity Safe for iOS - Crash upon login

The above issue has been addressed in the latest app version which is 4.4.11,Users who have impacted by app crash upon login can check if the issue is resolved.

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