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Kudos0

Push House Rules Refresh on Child Android Device?

Hello.  Has anyone been able to change the house rules and then have those update on the Child android device automatically?  When I turn on/off time supervision for example, the only way for that rules change to take effect on the child device is to go the device itself, open the app and pull down for a house rules refresh.  then the new rules show up and work.  

Is there a way to push a refresh?

Thanks!

Respuestas

Kudos0

Re: Push House Rules Refresh on Child Android Device?

Hello,

Changes to house rules should be reflected in the Android device automatically without any user intervention. You are not required to do a house rule refresh manually each time on the device. Please note that we are noticing intermittent connectivity issues on our side which could have resulted in delays in updating the house rules. This should be resolved shortly, but please let us know if these continue to persist on your device. Thanks.

Suresh

Accepted Solution
Kudos0

Re: Push House Rules Refresh on Child Android Device?

Thank you for your help.  It does seem to be working now as you suggest and the house rules are being refreshed automatically. 

Kudos0

Re: Push House Rules Refresh on Child Android Device?

Great.  Thanks Dave for the update.

Thanks

Katie

Thanks Katie

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