unwanted window

An unwanted window has appeared on my screen and has no option for erasing: with the Norton logo it says "scanning message 5 of 1" and has not changed over a week. There is also a yellow square with a white circle inside it. How do I get rid of it?


Solución aceptada

Re: unwanted window

Hi sartyos,

Welcome to the Norton Community Forums!

Could you please give us more information such as your OS, browser you are using, Norton version.   Also a screenshot of that unwanted window would help  How to post an image in the forums                                                                                    

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS
Kudos1 Estadisticas

Re: unwanted window

Hi sartyos,

I believe my post above does not deserve the "Accepted Solution" mark since I was only asking more information in order to have a basis to start from to try to help you.  Therefore I would be grateful  if you could remove it.

Glad you nevertheless found a solution to your problem.

All the best.


Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS

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