Not what you are looking for? Ask the experts!
I am debating whether or not to purchase this app, as my free trial is expiring. I have used the free trial for years and have noticed since Katie Q is no longer employed, the value of app is not what is used to be. I follow along every question asked in this forum and have noticed that multiple questions from the community go unanswered. This never happened prior to her leaving. I also find a lot of times that questions will be answered by people who are not employees and then the employees will not respond with an answer because they feel the other persons answer is suffice and can skip the question. I do not want to put money into something that I am not getting quality service from and because of this want to know what the refund policy is before I make a commitment. Is there a number to reach someone at Norton, if a question is not answered on this forum? Can someone please answer this question so that I can make my final decision?
*** I AM REPOSTING BECAUSE ID LIKE AN ACTUAL EMPLOYEE TO RESPOND***
Thanks very much!