• Todas las Comunidades
    • Todas las Comunidades
    • Foros
    • Ideas
    • Blogs
Avanzado

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Odd networking issue

Hey guys, so I’ve been experiencing so super slow speeds with my Core as of the last few weeks. I decided to do some scans and I’ve attached the screenshots of my results. Any reason why I only have one device connected to my WiFi and it’s showing up as 33? I’ve done a full wipe and unlinked and rebooting with changing passwords and it always goes back to slow. However, after a fresh boot it only shows my device and the actual core. Today I did a fresh reboot and immediately after setup I got the message that it’s connected to another router. My setup now is a cable modem going into the Core, the modem is not a router so it doesn’t make sense why it stated that. Also, is it odd that those services are running on those ports? I’m not too good with networking so I figured I’d ask for some advice to see how I should proceed. Thank you!

Respuestas

Kudos0

Re: Odd networking issue

Hello Azgee. What app and version are you using? Is Core on firmware version 267? When Core updates or just otherwise reboots for whatever reason, AND, there is a modem/router in the network BEFORE Core it will detect it and give you the notice you are seeing. I get it with my FIOS device because I have to leave DHCP enable on the FIOS devices for other services to function.

As far as the botnet alerts, they are usually outbound traffic detections. Do this first, if you can log into your modem internal settings have a look at bogus connections and remove them. Check for a firmware update for it as well. Most routers have a built in checker that will run when selected. If you have never changed the default factory login for the modem do so immediately and reboot.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos0

Re: Odd networking issue

I am using the latest iOS app and the Core is running FW 267. By rebooting I meant that I completely wiped the Core unlinking my account etc and starting from scratch. Immediately after I got it going I received the last error. I’m using just a Modem and I’ve set up the Core a few times before and never got this error. The modem has no wireless function so it shouldn’t be triggering the Core error I believe.
Kudos0

Re: Odd networking issue

Azgee, its NOT an error. Whether a modem or a modem/router or modem to a router then to Core it will always trigger that setup message. Its normal for the setup you are using. Please use this reference. When your Core also loses power or updates its firmware, or restarts for any reason you may also see that message at that time as well. I have in the past. The below screenshot was when I wiped Core in September, removed it from my account and didn't allow cloud data to repopulate. DHCP remains active on the FIOS device for other services to use. Thus the need for it to be disabled on devices who do NOT have other services needing DHCP to remain enabled.

Whether your modem came from a personal purchase or your ISP it should have login access through a web browser interface internally on the modem. Checkout what connections you have on the modem itself. Core will only present an IP address for devices it sees attempting to connect to it. Whether wired or wireless. You should also be getting notifications those settings in your screenshot are taking place. That being said the IP addreses appear to be a network scanner in progress meaning something external is the cause. Per the above article if your modem CAN be bridged its recommended to do so. That will allow ONLY Core to use DHCP assignments for IP addresses. IF DHCP is still enabled on your modem it should be disable unless your ISP requires it. Users on PPPoE are usually those who need such settings.

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos0

Re: Odd networking issue

Hello azgee. I'm following up to see what your status is.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos0

Re: Odd networking issue

Azgee, Core firmware is now at version 270. Has it made a difference in your situation? Keep in mind that all modems will use DHCP to route IP addresses on the network. The original notice you were seeing is normal. Below is a screenshot of the same notice on my Core, connected to a FIOS ISP device which has to have DHCP enabled for VOIP and TV. Just following up.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93

This thread is closed from further comment. Please visit the forum to start a new thread.