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Kudos0

Spam

Hi there i have so much spam coming through and have tried to find how to stop it. What do I do? Please help. Thanks Skuhna

Respuestas

Kudos0

Re: Spam

How do I retrieve messages incorrectly designated Spam and appearing in the daily Spam report?  I cannot find a folder on my Mac that holds these messages.  I'm running Mac Catalina.

Thanks. 

Kudos0

Re: Spam

You cannot stop spam from being sent to you. You can only try managing the spam that is sent.

Are you using web mail or an email client such as Outlook or Thunderbird? For web mail, you are dependent on the email provider's spam filters. You can try contacting them about the spam. This can help whether you use web mail or an email client.

If you have an email client on your computer, and if you are using POP email, you can try the spam settings in your Norton product. Again, it will not stop the email from coming, but will help you manage it.

Kudos0

Re: Spam

Thanks but I must’ve missstated the problem. I get a report nightly and messages that are presumed by Norton to be spam. If they are not, how can I retrieve them? Norton says look at my spam filter, which is on Mac mail, and they are not there. Is there a Norton spam folder that holds his messages and allows me to retrieve them?
Kudos0

Re: Spam

Neil Thall

I asked your post be moved to the Mac board for better exposure to Mac users.

https://community.norton.com/en/forums/how-do-i-retrieve-messages-incorrectly-designated-spam

Sorry, I should have addressed my reply to Skuhna

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