Este hilo del foro necesita una solución

Norton VPN not connecting - lack of keychain access issue

I recently got a new mac and I installed Norton on it, which I use as both an antivirus and VPN. I used it on my previous mac without any problems. The antivirus part works fine, but the VPN doesn't work and keeps saying "connection error".

I've tried all the uninstalling&reinstalling/rebooting/trying on another wifi/etc tips, to no avail.

Based on the Norton instructions for setting it up (, I believe the issue is keychain access. I did not get a notification from NEIKEv2Provider for "keychain access notification to receive the required authorization data for the VPN connection". Is that a plausible explanation? If that is it, what can I do about it? How do I fix it? Can I give manual access to the keychain? Thanks for your help!!