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Kudos0

Board of Protectors

al corriente: 23-Abr-2022 | 10:38AM · 3 Respuestas · · Translation:

Hi,

I'm a member of NortonLifeLock's Board of Protectors.  Does anyone know a way of contacting a moderator of the site, either phone or email?

I need to change my password for the site. After I do that, a popup message informs me that an email was sent to me with a code to confirm the password change.  However, I never get their email.  Their site administrator, 'DigitalHivesSupport@enginegroup.com', does not reply to me.  I called Norton's support number; they can't help with Board of Protectors.  I'm stuck unless you can help me.  

Thank you,

Ray

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Respuestas

Kudos0

Re: Board of Protectors

al corriente: 23-Abr-2022 | 10:56AM · Enlace permanente

Please check your Community Inbox. 

Kudos0

Re: Board of Protectors

al corriente: 09-Mayo-2022 | 6:50AM · Enlace permanente

Good morning,

I am also a member of NortonLifeLock's Board of Protectors.  I am having the same problem as Ray.

I need to change my password for the site. After I do that, a popup message informs me that an email was sent to me with a code to confirm the password change.  However, I never get their email.  I checked the inbox and spam folders.  Their site  administrator, DigitalHivesSupport@enginegroup.com, does not reply to me.  

Please advise.

Thank you.

LJ

Kudos0

Re: Board of Protectors

al corriente: 09-Mayo-2022 | 7:12AM · Edited: 09-Mayo-2022 | 7:14AM · Enlace permanente

@racy

Please post your progress. 
Thank you

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