Please Sign In with Norton Account to Ask a Question or comment in the Community
Product Announcement: Norton Security 22.23.4.6 for Windows is now available!
al corriente: 23-Mayo-2022 | 6:37AM · 3 Respuestas · Enlace permanente · Translation:
No cloud backup. where to start? try to backup and notice only says internal error. What is turned off? What am I missing? Thank you.
Norton 360
Windows 10
Not using Edge
al corriente: 23-Mayo-2022 | 7:19AM · Enlace permanente
Hello, can you please post a screenshot of the actual error dialog for review? Here is how to post a screenshot.
https://community.norton.com/en/forums/how-post-image-forums-0
You can also get the screenshot following this guideline: https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture...
SA
al corriente: 23-Mayo-2022 | 6:49PM · Edited: 23-Mayo-2022 | 6:55PM · Enlace permanente
Thanks for the quick reply SA -- busy day - took me all day to get back to this.
Well the day's break seems to have done some good : went thru it again and danged if it worked. Apparently I had started a backup in January and not finished it.
Nice that it was 'patient' - waiting all this time. I should not have ignored the prompts, figuring it was broken and not important.
Yeah Newb here self-taught over the years but learned something today.
Nice to know you guys are here to lend a hand and thanks for including the tutorials on posting a screenshot
Muchas Gracias
Msedanman
al corriente: 23-Mayo-2022 | 6:55PM · Enlace permanente
Thanks for the post back, and you are very welcome!! Please let us know if something goes south again, the light are always on here on the forums and someone willing to help will be here. Have a great summer!!
SA
Re: internal error when initiating cloud backup- what have I missed?
al corriente: 23-Mayo-2022 | 6:49PM · Edited: 23-Mayo-2022 | 6:55PM · Enlace permanente
Thanks for the quick reply SA -- busy day - took me all day to get back to this.
Well the day's break seems to have done some good : went thru it again and danged if it worked. Apparently I had started a backup in January and not finished it.
Nice that it was 'patient' - waiting all this time. I should not have ignored the prompts, figuring it was broken and not important.
Yeah Newb here self-taught over the years but learned something today.
Nice to know you guys are here to lend a hand and thanks for including the tutorials on posting a screenshot
Muchas Gracias
Msedanman