Kudos2 Estadisticas

Cancelling Norton after 10 years because of relentless ads

Dear Norton Team.

After being a loyal customer for more than 10 years (both personal and business accounts), I have canceled all of my renewing subscriptions. Your constant advertisements within the Norton 360 product drive everyone crazy. Especially since we rely on Norton to block such things from others. And a year of clicking on "don't ask me again" fails to work. In talking with friends and family I find them all struggling as well. I am sure you know of the issue, but perhaps the click rate for new business is high enough to ignore existing customers. It's really unfortunate.

PS.. I NEVER write such complaints in public forums, but I find no mechanism to leave such feedback to your staff beyond just feedback for your web site.

Goodbye Norton. And I hope one of your employees sees the issue and helps you correct it.



Re: Cancelling Norton after 10 years because of relentless ads

Users may submit feedback/concerns thru Norton Feedback &or Product Suggestions 

How do you stop Norton pop ups?

Kudos1 Estadisticas

Re: Cancelling Norton after 10 years because of relentless ads

Please see your Norton account to manage licenses / subscriptions.

Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. 
MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with Automatic Renewal Off.  

BILLING INFORMATION reports:  There is no billing profile saved in your account ... with no billing information.

Stop your Norton subscription from automatically renewing

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