Spam email that I cannot call Spam

I just got a spam email in Outlook.com desktop.  When I opened the Norton tab the icon to identify that email as spam was not available, it was grayed out I call the other icons.  Any idea why I couldn't identify it as spam?

Here's the Internet Headers from the message:

Received: from SJ0P221MB1003.NAMP221.PROD.OUTLOOK.COM (::1) by
 CH0P221MB0536.NAMP221.PROD.OUTLOOK.COM with HTTPS; Wed, 6 Jul 2022 16:57:12
 +0000
Received: from DM6PR03CA0071.namprd03.prod.outlook.com (2603:10b6:5:100::48)
 by SJ0P221MB1003.NAMP221.PROD.OUTLOOK.COM (2603:10b6:a03:484::21) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5417.16; Wed, 6 Jul
 2022 16:57:07 +0000
Received: from DM6NAM11FT060.eop-nam11.prod.protection.outlook.com
 (2603:10b6:5:100:cafe::d2) by DM6PR03CA0071.outlook.office365.com
 (2603:10b6:5:100::48) with Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5395.14 via Frontend
 Transport; Wed, 6 Jul 2022 16:57:06 +0000
Authentication-Results: spf=fail (sender IP is 178.210.232.128)
 smtp.mailfrom=ag.ch; dkim=none (message not signed) header.d=none;dmarc=none
 action=none header.from=ag.ch;compauth=fail reason=001
Received-SPF: Fail (protection.outlook.com: domain of ag.ch does not designate
 178.210.232.128 as permitted sender) receiver=protection.outlook.com;
 client-ip=178.210.232.128; helo=iskatel.info;
Received: from iskatel.info (178.210.232.128) by
 DM6NAM11FT060.mail.protection.outlook.com (10.13.173.63) with Microsoft SMTP
 Server id 15.20.5417.15 via Frontend Transport; Wed, 6 Jul 2022 16:57:06
 +0000
X-IncomingTopHeaderMarker:
 OriginalChecksum:9CB461B11F0F435402F45CC226D1C76EC4AA00D4AE59D8F18471965EFB18CCC1;UpperCasedChecksum:5DCBD564656FA2EF24D93272B8D25375DCCAD242A12DAEBDE1E3D0CDB05FC369;SizeAsReceived:404;Count:5
Subject: =?UTF-8?B?8J+aqPCfka7wn4+8Rsy6acy6bsy6Ycy6bMy6IMy6Tsy6b8y6dMy6acy6Y8y6Zcy64p2MOiB5zLpvzLp1zLpyzLogzLpBzLpjzLpjzLpvzLp1zLpuzLp0zLogzLpozLphzLpzzLogzLpizLplzLplzLpuzLogzLplzLp4zLpwzLppzLpyzLplzLpkzLogzLouzLouzLouzLrimqDvuI8=?=
From: "=?UTF-8?B?Tc2PIGPNjyBBzY8gZs2PIGXNjyBlzY/ihKI=?=" <info@ag.ch>
To: [Removed]
Date: Wed, 06 Jul 2022 12:52:19 -0400 (EDT)
Content-Type: text/html
X-IncomingHeaderCount: 5
Message-ID:
 <1ca74a3d-1896-4f2e-9f76-c7948c7fd493@DM6NAM11FT060.eop-nam11.prod.protec...>
Return-Path: info@ag.ch
X-MS-Exchange-Organization-ExpirationStartTime: 06 Jul 2022 16:57:06.7168
 (UTC)
X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit
X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000
X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit
X-MS-Exchange-Organization-Network-Message-Id:
 a8644722-54a5-46e1-bed1-08da5f708f0a
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessage: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa:0
X-MS-Exchange-Organization-MessageDirectionality: Incoming
X-MS-PublicTrafficType: Email
MIME-Version: 1.0
X-MS-Exchange-Organization-AuthSource:
 DM6NAM11FT060.eop-nam11.prod.protection.outlook.com
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-UserLastLogonTime: 7/6/2022 4:56:40 PM
X-MS-Office365-Filtering-Correlation-Id: a8644722-54a5-46e1-bed1-08da5f708f0a
X-MS-TrafficTypeDiagnostic: SJ0P221MB1003:EE_
X-MS-Exchange-EOPDirect: true
X-Sender-IP: 178.210.232.128
X-SID-PRA: INFO@AG.CH
X-SID-Result: FAIL
X-MS-Exchange-Organization-PCL: 2
X-MS-Exchange-AtpMessageProperties: SA|SL
X-MS-Exchange-Organization-SCL: 1
X-Microsoft-Antispam: BCL:0;
X-MS-Exchange-CrossTenant-OriginalArrivalTime: 06 Jul 2022 16:57:06.5449
 (UTC)
X-MS-Exchange-CrossTenant-Network-Message-Id: a8644722-54a5-46e1-bed1-08da5f708f0a
X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa
X-MS-Exchange-CrossTenant-AuthSource:
 DM6NAM11FT060.eop-nam11.prod.protection.outlook.com
X-MS-Exchange-CrossTenant-AuthAs: Anonymous
X-MS-Exchange-CrossTenant-FromEntityHeader: Internet
X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg:
 00000000-0000-0000-0000-000000000000
X-MS-Exchange-Transport-CrossTenantHeadersStamped: SJ0P221MB1003
X-MS-Exchange-Transport-EndToEndLatency: 00:00:06.4249111
X-MS-Exchange-Processed-By-BccFoldering: 15.20.5417.016
X-Message-Info:
    5vMbyqxGkdeJ20/Ez/EyvzrUPh8tIAamKrWIYKuo+J5t+rvx22282RuX0+QskKuyq4VJJoWiQe7c7ndHLI5Q1acirv5VU+ZtcwCAt2fRYo2/tfRLUdr07KJvn6HTJHBdK+6zSxffyamDIgjY5RE2BWKWGhp1AMH9X74BfJqHWAJemIwoaQlFQylvfzzu8ewCShQUqVom08wjOwFTD/70MQ==
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MTtHRD0yO1NDTD0z
X-Microsoft-Antispam-Mailbox-Delivery:
    abwl:0;wl:0;pcwl:0;kl:0;iwl:0;ijl:0;dwl:0;dkl:0;rwl:0;ucf:1;jmr:0;ex:0;psp:0;auth:0;dest:I;OFR:CustomRules;ENG:(5062000285)(90000117)(90005022)(91005020)(91035115)(5061607266)(5061608174)(9050020)(9100338)(2008001134)(2008120399)(4810004)(4910013)(9575002)(10195002)(9320005);
X-Microsoft-Antispam-Message-Info:
    =?us-ascii?Q?4PgpbIQvF0gRMVvLPXf4opGYEam9irWWQmEoFy30xIMb4VqiGbsaUSc0Z+dD?=
 =?us-ascii?Q?QxCoyER2ogsb6vD8o0IegTR0fSzn+Hhh+1gQHr5toJfazbB4kDnWlgDTN3mu?=
 =?us-ascii?Q?ITOQ7TzaMkmxjMPgBBxUffYb1wFhUnDG4VO3SmpdM2rIjasOPRpEE71tTSOf?=
 =?us-ascii?Q?3D6JTa/s0O/i2Q9s1yQJ/6M51AImKPaJnkwT4yVM1MenwMe9Wr+Z718f8KJ6?=
 =?us-ascii?Q?siTIpH5VYgYHrKIuWQRj6ve055T/JiZr0+Rw9eZN7ifYGH1x6I5wAbVYiNKy?=
 =?us-ascii?Q?YdU9Iv89yQHzPumwAaN41hfkrH4jrR13ZTey1JMV2mfYmofM94HnnlCWC91u?=
 =?us-ascii?Q?+Gprca9Ykbbvi7tEG9PRLfIgtFBboODVb1Bl4wBYWjAaoJqDjWk+T4+nkbt4?=
 =?us-ascii?Q?BL9r5hq7gTbljfiAosxi7iqFMNPweK7WhAN8Vww3UiVAQquG9MgwIR+SS/B8?=
 =?us-ascii?Q?qSexhpE3bWkizJQpGprQgoFq1cjoj06DJxxF7kE93hDWcgeUe570+0k5Q10H?=
 =?us-ascii?Q?F0tSBl1k5/W71lj0ns31zGk9l+w00XXbJlawQ+yo8yZ57eOiQloz0aCAB32A?=
 =?us-ascii?Q?ypLgY39610MDMXefOspILtYgu3De/9VeQcxw6va5yVxre1bPj1WJy7hKHDz6?=
 =?us-ascii?Q?vEk4Sr/AKODhsigKFjlPDyGGeaReSSVDbv7tnI+Z3l65N3tcr+2voEMIG1vA?=
 =?us-ascii?Q?auCz79P1tBZfWXnU3rE/+gNgoK721zZUOGBNRxNx97fMjx/2pfhqQhj+0reF?=
 =?us-ascii?Q?Q/qU0mNNxsfJZ6jfc5ELghmOzq24EZ4LkzAerzeN3E/fOzSAbBr0ubmp5ewP?=
 =?us-ascii?Q?xrk9ODEXWV7T+Hn3uI4ghUQ+/Hf785fFdNT63zWaPXWcuAhVF1Xb3vSVt/+c?=
 =?us-ascii?Q?x4ecMv2J/PxFODUcWuvM3V3Rkl1NmgUJMOb4YOM/pswGsO2WHgesaIIFnU2K?=
 =?us-ascii?Q?MwwpONkox1SRB3yWZbxngJayqhxssixxMXQjIACfwRKxym/kSilMn15vT2T8?=
 =?us-ascii?Q?S6Rar1s+48LrWSR5tf0bmgei63BrqpBYVQTEyYFUcrBJHThgl/nozwm5wcNf?=
 =?us-ascii?Q?ET6+0ObrNzQ8hnL2eekhulWBJBr/wJFAfNDyKcDCTtuRp0MHgPhz9diWvAAz?=
 =?us-ascii?Q?NFoY60SB2sQ4kP+pMVfaaLBbqaFzjyG/YIiEqvDV3zJB4/QdIIZlN56PEgVA?=
 =?us-ascii?Q?SRUfDSKT7DA4L7QPAhJ3C97IP2iLmXIviBl7uuKZhHep1VhnvILkHkbGjYi2?=
 =?us-ascii?Q?8pSn174O1WgB8/qG0ZRq9jo9u0e2Jf3lW428DWbj6LweW1e1Z75N3Ap5z6TN?=
 =?us-ascii?Q?/8c9pfOvEOkUwK+DvYs7oiG/HJt2dIidAIl/QiMqUozBw+3a9WSzCwLbomFD?=
 =?us-ascii?Q?Q2ZwZiHjmrR063VjTbwUnsmDlodNWh9AVNcrUlz4pa/uebq4Lv6v/L4Z/heX?=
 =?us-ascii?Q?pggiSMG1F59WoeouhiA2EObLFM65N0qsTCDQuecmLYIc+Tzxctw2sX3F8dX5?=
 =?us-ascii?Q?dMpcpRkoSqmcsRQTMNdjtCmS5+xWddzxcdnuRbE7Sjiqgv2wKIz3OTJnpSIr?=
 =?us-ascii?Q?xZYr4voCufCfwMJN10i+mq/SN8XwPuLVMt7zfNAL4OAMVO+MImiaE+l+TEzk?=
 =?us-ascii?Q?mg=3D=3D?=
X-MS-Exchange-Safelinks-Url-KeyVer: 1

[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service]