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Auto renew email from a personal email address

How do I find out how this came to my personal email address. Says it is renewing my subscription for 3yrs and the payment requested is in the hundreds and in Dollars? Tried the virtual chat but that was a waste of time. Why can't an email address be supplied so that I can discuss this with someone.

Labels: Auto Renewal

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Kudos0

Re: Auto renew email from a personal email address

You should validate the e-mail address the message came from at this Norton site. Norton does not have personal e-mail addresses for any of their business offering or renewals. If its not listed its a scam, delete the message and do not open any links or call any numbers listed on the message:

https://support.norton.com/sp/en/us/home/current/solutions/v71088498_EndUserProfile_en_us

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2361 - Windows 10 Pro x 64 version 22H2 / build 19045.3516 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Auto renew email from a personal email address

ehunt5:

Why can't an email address be supplied so that I can discuss this with someone.

Norton Support is via Chat or Phone.  No email support. 

Please review: ~ regarding Chat Support ~ regarding Phone Support
here > 
https://community.norton.com/en/comment/8530796#comment-8530796


as test: Chat from Edge ... okay for me. 

Contact Norton Support

Twitter Norton Support
https://twitter.com/NortonSupport(link is external)(link is external)

~ regarding Phone Support
Please share your geo-location/country. 
Maybe, I can post Norton Support phone number, if you want?
Are you United States?

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