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Kudos0

I was charged for 2 different subscription

al corriente: 28-Sep-2022 | 8:03AM · Edited: 19-Oct-2022 | 8:49AM · 1 Reply · · Translation:

I was charged for 2 different subscriptions.  One looks as if I just bought back in February and the other not due to renew until Nov.  Have tried the support options on the website but nothing happens.  No option to speak with anyone. 

[Edit: Clarified the subject]

Labels: Refund, Renew

Respuestas

Kudos0

Re: I was charged for 2 different subscription

al corriente: 28-Sep-2022 | 9:12AM · Enlace permanente

Norton Support is via Chat or Phone.  No Email support. 

Please review: ~ regarding Chat Support ~ regarding Phone Support
here > https://community.norton.com/en/comment/8530796#comment-8530796

"Chat with us" session starts with ChatBot Kate. 

Allowing all Norton pages content helps me reach Live Chat Agent.
Typing "Live Agent" in the Chat dialog helps me reach Live Chat Agent.

as test: Chat from Edge ... okay for me. 

~ Contact Norton Support 

Twitter Norton Support
https://twitter.com/NortonSupport(link is external)(link is external)

~ regarding Phone Support
Please share your geo-location/country. 
Maybe, I can post Norton Support phone number, if you want?
Are you United States?

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