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Kudos0

Norton Password Vault Login Failure

al corriente: 29-Sep-2022 | 2:06PM · 4 Respuestas · · Translation:

Vault didn't recognize my password.  Changed it and it didn't recognize the new password.  All the help/contacts require me to sign in to my Vault, which I can't do because of the recognition failure.  The Help info says to click on the settings icon on the Vault Login screen, but I can't find one.  Norton Chat requires me to login to my vault which I can't do in order to find out how to fix the failure of the vault login.  It'd funny if it weren't so annoying.  Am I missing something? If not, how do I get help?

Labels: Change Vault Password

Respuestas

Kudos0

Re: Norton Password Vault Login Failure

al corriente: 29-Sep-2022 | 2:23PM · Enlace permanente

I'm about to give up on Norton Password Manager as it's so outdated and nonintuitive. You are not missing anything, it's just a rubbish product.
Kudos0

Re: Norton Password Vault Login Failure

al corriente: 29-Sep-2022 | 2:32PM · Enlace permanente

Any suggestions for a better alternative that will function as an extension on Edge?  Unfortunately, I will still need to solve this too use other features in Norton.

Kudos0

Re: Norton Password Vault Login Failure

al corriente: 29-Sep-2022 | 2:47PM · Enlace permanente

I'm going to try the free Zoho password manager. I'll give feedback if it's any good.
Kudos0

Re: Norton Password Vault Login Failure

al corriente: 21-Oct-2022 | 12:55PM · Enlace permanente

I've learned that the Password Manager program will not allow me to sign in and open the Vault whenever the Norton VPN in on.  If I close the VPN the program opens as usual.  I'm not sure if Norton has a solution for correcting this problem.  If the VPN is there to protect my data it should allow me to open the Password Manager and vault when the VPN is active?  OK Norton, any response? Thank You.

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