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Kudos0

Do I have LifeLock?

al corriente: 04-Dic-2022 | 4:34AM · 3 Respuestas · · Translation:

Can’t get a straight answer from the support guy. I have Norton 360 deluxe for windows and mobile without LifeLock. On my iPhone , when I go to identity, it tells me LifeLock should be installed and is included in my plan. Don’t want to do it if I have to pay. Anyone else have this? I’ve included a screenshot. Thanks

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Image icon 28F27B57-8374-4FCE-98C7-D0A06C81D488.png
Labels: Customer Support Feedback, iOS, Identity

Respuestas

Kudos0

Re: Do I have LifeLock?

al corriente: 04-Dic-2022 | 8:29AM · Enlace permanente

I see how this is a little confusing. I too have a 360 subscription without LifeLock. Because I am helping here, I install all Norton apps for testing. If you install the app, it will report on the Dark Web monitoring alerts, and allow you to add information to be monitored by Dark Web monitoring. This is included in the 360 subscription. 

If you did have Lifelock, it might give more options for that service.

Kudos0

Re: Do I have LifeLock?

al corriente: 04-Dic-2022 | 9:01AM · Enlace permanente

So it’s not something extra that I have to pay for? The Norton support guy seemed confused. I just wanted to be sure that it really is included with my Norton 360 deluxe.
Kudos0

Re: Do I have LifeLock?

al corriente: 04-Dic-2022 | 10:28AM · Enlace permanente

The Identity app is free. The Dark Web monitoring is already included in your 360 subscription. And I checked in the Apple App store to see that if you do subscribe to the LifeLock service, the app will also give you access to the LifeLock features.

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