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Kudos0

Submitted Dispute for false positive that went from orange to red.

Hey all! I have a site I'm building (not live yet) that's getting a false positive on SafeWeb for malicious sources/malnets. I noticed last night that SafeWeb was giving me the orange exclamation mark so I did all the right scans (my own host, VirusTotal, Sucuri, Netcraft), and everything is fine. Checked for blacklisting, and there was none. I submitted a dispute. Checked it this morning, and now we've got the red "X" warning! I did all the scans again, and we're still clean and fine. I resubmitted a dispute again (had been notified from the first that it was changed, which I assumed meant fixed but wasn't), but I wanted to post here too in case others were seeing this extreme of a false positive. SafeWeb is the only place flagging me, and it's disrupting my workflow. What can I do from here? 

Site: https://danadetrick.com

Respuestas

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

We'll try to call attention:

https://danadetrick.com/

The website is currently under review. Please review the rating after 48 hours and submit dispute.

https://safeweb.norton.com/report/show?url=https://danadetrick.com/ = Warning -> Malicious Sources/Malnets


If you are a website owner, Norton Safe Web can work with you to provide a safe environment for internet users. 

https://safeweb.norton.com/help/site_owners

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

http://danadetrick.com/

Dispute submitted successfully

https://safeweb.norton.com/report/show?url=http://danadetrick.com = Warning -> Malicious Sources/Malnets

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Thank you!

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

We'll try to call attention:

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Sorry, Norton is still reviewing your not yet built site. 

https://danadetrick.com/

The website is currently under review. Please review the rating after 48 hours and submit dispute.

https://safeweb.norton.com/report/show?url=https://danadetrick.com/ = Warning -> Malicious Sources/Malnets

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Thank you for the follow-up. I'm also continuing to monitor it and run scans (still fine). 

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Don't forget that once your site is live, you will have to go through submitting that site again. 

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Right on. I'll do whatever I need to insure everything is running like normal! 

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

I haven't received any emails from Norton yet to make it official, but...the site has gone to green. :) My workflow and I thank you for your attention to this over the last few days. Will follow up after the site launch to make sure it's categorized correctly, but otherwise, I think the problem has been solved. 

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

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