I am not sure what happened, but when I logged on today to allow my children some electronic time, I saw that one child had hit 12.3 hours of time today. Said child was at school all day, and time monitoring was on and set to 2 hours (I had to adjust it to time I wanted, which was why I logged on), so I have no idea how it allowed the usage to hit 12.3 hours of time and not get locked at 2 hours. And more, since it wasn't logged in, how was the time even occurring? What is more, no alerts were even generated that the limit was reached.
Any idea how I can prevent this going forward? Right now I tell them to turn off their computer to hopefully prevent these things, but the way over usage tells me something else is going on and likely on the Norton side of things.