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Kudos0

I was auto-billed for annual renewal. I bought my own copy of Norton 360. Will I get a refund if I enter my new key?

al corriente: 22-Ene-2023 | 3:45PM · 3 Respuestas · · Translation:

  I was auto-billed for annual renewal.  I bought my own copy of Norton 360.  Will I get a refund if I enter my new key?  

Labels: Auto Renewal

Respuestas

Kudos0

Re: I was auto-billed for annual renewal. I bought my own copy of Norton 360. Will I get a refund if I enter my new key?

al corriente: 22-Ene-2023 | 4:26PM · Enlace permanente

No. 

You must contact support within 60 days in order to issue a refund for your renewed subscription.

Kudos0

Re: I was auto-billed for annual renewal. I bought my own copy of Norton 360. Will I get a refund if I enter my new key?

al corriente: 07-Feb-2023 | 11:05AM · Enlace permanente

Hi Do you know if there’s a support email ? Thanks Igal
Kudos0

Re: I was auto-billed for annual renewal. I bought my own copy of Norton 360. Will I get a refund if I enter my new key?

al corriente: 07-Feb-2023 | 12:17PM · Edited: 07-Feb-2023 | 12:20PM · Enlace permanente

Igal Harel:
Hi Do you know if there’s a support email ? 

Norton Support is thru Chat & Phone.  No Email.  

- Contact Norton Support

Twitter Norton Support
https://twitter.com/NortonSupport

FWIW ~ as test: Chat Support (from my location) from Edge

Please clear browser cookies n' cache.
Maybe, try another browser. 
Please turn off VPN.
Please Sign In your Norton account.
Please allow all Norton pages content.
Please allow all Norton cookies/ads/scripts/frames/trackers/beacons.
Please allow all Norton pages content that may be blocked by browser extension/s or built-in browser protection/s. 

  • In Chat dialog click "Manage my account" -> click "Something else" -> type "Live Agent"

What's your geo-location/country?  Are you United States?
Maybe, I can post Norton Support phone number, if you want. 

  • Please confirm Windows Fast Startup is off. W10 [here] W11 [here]

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