Solved.
Kudos0

Password manager and mobile unlock

When I open a google page I get a request on my mobile phone to unlock PWM.
After confirming I recently get a new google page opening Norton Password Manager.
I didn't have that before. After the mobile confirmation, normally ONLY the PWM extension in google became active.
How can I prevent that PWM also starts in a new tab  

Solución aceptada
Kudos0

Re: Password manager and mobile unlock

Thank you very much this was the solution.
I had already contacted the Dutch department last week and they were able to watch what was happening via a program but they then indicated that this was part of the new version.
I could not imagine it and hence the post in this forum.
Thanks again and I think you have helped or will help more people with this. 

Respuestas

Kudos1 Estadisticas

Re: Password manager and mobile unlock

Hi,

Can you please try below steps and check whether the behavior is changed.

1. From Password Manager browser extension send a Mobile Unlock request

2. When you see the extension screen in which states, "Your request has been sent to your mobile device".

3. Click "Enter your vault password" link below the same

4. Uncheck "Take me to Vault" check box from Unlock Vault screen

5. Unlock the vault using vault password 

6. Lock the vault

7. Trigger Mobile Unlock request agaib

8. Approve the request from your mobile device

9. Check whether the issue is resolved for you

Solución aceptada
Kudos0

Re: Password manager and mobile unlock

Thank you very much this was the solution.
I had already contacted the Dutch department last week and they were able to watch what was happening via a program but they then indicated that this was part of the new version.
I could not imagine it and hence the post in this forum.
Thanks again and I think you have helped or will help more people with this. 

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