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Norton 360 for MAC - Cannot Switch on Secure VPN

I've been a member since December 2022 when I purchased the Standard Version for MAC.  My understanding is Secure VPN was included in that purchase.  Site forced me to reinstall 360 to download Secure VPN, which is probably why I show as member since Feb 2023 now.  At any rate, I cannot switch Secure VPN on.  Switch is greyed out.  Has anyone else experienced the switch being greyed out?  What did you do to activate Secure VPN?

Running macOS Monterey Version 12.6.3

Labels: Activation, macOS