Having major laptop issues where we almost had to rely on data backup, I became very interested in ensuring my backup was working properly going forward.
Upon checking, I could see that Excel files (.xls) are not backed up, even though I've ticked "financial files" and "Office documents".
I called Norton today and they confirmed that Microsoft Excel is not a supported file type. This astounds me. This isn't an obscure piece of software, it's extraordinarily common. Something else frustrating is that the person said that they didn't have a list to share of supported/unsupported file types.
1) can Norton please make this a supported file type ASAP
2) can Norton please post a list of unsupported file types so I can check if there's anything else common that may not be backed up.