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Sharing license in family

Having difficulty sharing extra license to my daughter they want her to pay

Respuestas

Kudos0

Re: Sharing license in family

Hello. Please follow this article to solve the issue you are seeing.

https://support.norton.com/sp/en/us/home/current/solutions/v101015745

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Kudos0

Re: Sharing license in family

What device is your daughter trying to install Norton on?

If an Android or iOS device, you will have to physically access the device. During the installation process you need to look for a Sign in, or I already have a subscription link. Tapping that has you log into the Norton Account, so whoever is doing the install needs to know your email address and password for the Norton Account.   If she has been tapping on Start Trial, that is where she would be asked for payment information.

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