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Kudos0

Norton App Lock - Whatsapp Enables Automatically

al corriente: 11-Mayo-2023 | 5:36AM · 5 Respuestas · · Translation:

Hi, I use Norton App Lock on my Android phone. I want to uncheck Whatsapp from locked Apps since I use internal Whatsapp lock setting, but from time to time, Whatsapp Lock gets checked again and Norton asks me to unlock when I open it. It happens maybe once a week, I think that this maybe happens when the App is updated, not sure. Could you please review it? thanks!

Labels: Android, Norton App Lock

Respuestas

Kudos0

Re: Norton App Lock - Whatsapp Enables Automatically

al corriente: 11-Mayo-2023 | 9:35AM · Enlace permanente

Try unchecking Whatsapp in Norton App Lock and in the Whatsapp settings. Test for a few days to see if you get any unlock requests. If you do not get any, then turn on the lock within Whatsapp and test again.

What device and Android version are you using?

Kudos0

Re: Norton App Lock - Whatsapp Enables Automatically

al corriente: 11-Mayo-2023 | 12:29PM · Enlace permanente

Ok, I'll try that and get back to you in a week. I am using Moto Edge 30 with Android 12. Thanks for your help !

Kudos0

Re: Norton App Lock - Whatsapp Enables Automatically

al corriente: 13-Mayo-2023 | 8:25AM · Edited: 13-Mayo-2023 | 8:25AM · Enlace permanente

I disabled both Norton Lock and Whatsapp Lock and the next day Norton re-enabled the lock by itself. I will continue using Norton Lock since is the only way of not overlapping locks. Please let me know if you find a solution, thanks !!

Kudos0

Re: Norton App Lock - Whatsapp Enables Automatically

al corriente: 15-Mayo-2023 | 8:14AM · Enlace permanente

This is the first I have heard of Norton App Lock setting a lock for an app on its own.

Try restarting your device, then turn off the lock for Whatsapp and test. Then restart the device again and see if the lock for Whatsapp is still off. 

Kudos0

Re: Norton App Lock - Whatsapp Enables Automatically

al corriente: 15-Mayo-2023 | 1:10PM · Enlace permanente

Ok, done it. It is disabled after the restart, will check if it sytays this way and let you know ina few days. In case it doesn't work, I will uninstall and reinstall Norton Lock and see the result. I also have other apps locked, I will try what happens if I unlock one of them and will check if they get locked again. Thanks !

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