Kudos0

Software Updater Missing After Latest Update

Software Updater has disappeared since the 22.23.4.6 update.  If I click the gear icon the settings still appear for it.

I am not going to uninstall / reinstall to solve a bug that has been reported ever since the Software Updater was included into N360.  This post is just for the developers to consider a fix on their end.

Win10 22H2.

Windows 10 x64 22H2 | Mint Cinnamon 21.2

Respuestas

Kudos0

Re: Software Updater Missing After Latest Update

After clicking the gear icon and turning Software Updater back on it reappeared.

Windows 10 x64 22H2 | Mint Cinnamon 21.2
Kudos0

Re: Software Updater Missing After Latest Update

Krusty13 - That is how it works - if it is turned off in settings, the option is not available in the main My Norton screen as shown in your posting. I Held back until yesterday, had it turned off in 22.23.3.8 and it appears that is how it works. In 3.8, like you, turning ON in settings brought it up in the main My Norton screen. Your first screen is identical to my main screen but I have Dark Web Monitoring between Device Security & VPN with SW updater OFF.

Kudos0

Re: Software Updater Missing After Latest Update

I have noticed the past few weeks Software Updater is not updating Microsoft 365 (Office) and I have to do it usually I choose Word (I'm running Windows11.

Just and FYI.

Kudos0

Re: Software Updater Missing After Latest Update

Jimbo41 - I assume you have 'Check for Update' turned on to auto within Office. Go to File - Account there this is an Options drop down where you can set to on/off , select 'View Updates & that should take you to MS Office 365 update history showing the latest update number. I don't have subscription Office but a paid up version, that used to update OK but then it used to come up with an error because it appeared to be trying to update the 365 version instead - MS trick to make you start paying for the subscription version. Also, under Windows Update, there is an option to receive updates for other MS products which should be on. Before I had the Office update issue, MS did not actually issue an update on a regular basis but checking on-line history as above should provide a check.

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