Este hilo del foro necesita una solución
Kudos1 Estadisticas

How to Stop Norton's annoying Sales Pop ups

al corriente: 06-Jun-2023 | 7:07AM · 7 Respuestas · · Translation:

Can anyone inform me just how to stop Norton itself pushing its own pop ups. It is most annoying when you are in the middle of doing important work and suddenly across everything up pops a message similar to 'Use all your Norton services' to name but one. Worse still, when you drop everything and look what's going on in case it 'MAY' be important, it is usually & annoyingly only about Norton trying to sell you a service that Norton had previously removed from the suite some time back when it was a really good Security Suite.

I have been with Norton since 1998 and always found it was the tops; but I find that ever since it was taken over by other people  such as 'Lifelock  and now this other latest thing; it is beginning to turn into the pile of stuff that we used to rely on them to stop.

I hate to criticise but cannot think of a better perhaps more concise or direct way of putting it. But c'mon Norton stop removing services then offering/pushing them back at a further charge with annoying intrusive pop-ups PLEASE.

Labels: Alerts/Notifications

Respuestas

Kudos0

Re: How to Stop Norton's annoying Sales Pop ups

al corriente: 06-Jun-2023 | 3:47PM · Enlace permanente

This post should help tame them, but unfortunately there is currently no way to completely eliminate them.

https://community.norton.com/en/comment/8539774#comment-8539774

Windows 10 x64 22H2 | Mint Cinnamon 21.2
Kudos0

Re: How to Stop Norton's annoying Sales Pop ups

al corriente: 07-Jun-2023 | 11:55AM · Enlace permanente

usually get a email with same info in the ad, which seems to me a push for everyone to pay for the norton lifelock or other thing being pushed

Kudos1 Estadisticas

Re: How to Stop Norton's annoying Sales Pop ups

al corriente: 07-Jun-2023 | 1:38PM · Enlace permanente

Yes, many thanks for all that info 'Krusty13' I am glad that its not only me that feels that way about Norton, even though its a real shame after so many years of great service & protection. Unfortunately I have just renewed for another 2 years because there was a Special Offer on Computeractive Magazine to cover 10 devices for 2 years for only £19-95p. Unfortunately though, the 'Identity' part of it will not setup on the 3 mobile devices we have and when I contacted Norton I was informed that that particular service section does NOT apply in the UK !  I was also told by them that there is no way I or them can remove that services constant reminder of 'Setup Required' either! No wonder so many people are complaining, such a shame an excellent product ruined by Greed and cunning. I think I will have to sort out another and far superior Suite and just delete this inferior version asap.

Kudos0

Re: How to Stop Norton's annoying Sales Pop ups

al corriente: 04-Jul-2023 | 3:09AM · Enlace permanente

I have a 'PERFORMANCE RISK' pop up today. According to Norton, I have 14.3GB of Junk files on my hard drive. This is having a:

LOW/MEDIUM impact on my PC speed; and

MEDIUM/HIGH impact on available space.

(Currently I have 162GB free on my hard drive, so basically if I give Norton more money they can increase that to 176GB)

Can anybody explain to me how the difference between 162 and 176 free space could be described as MEDIUM impact? Let alone HIGH!

And can anybody quantify for me how much faster my PC would run if I had 176GB free on my hard drive instead of 162GB?

(I know I have at least 134GB of duplicate files on my hard drive  but haven't been bothering to delete them because I didn't think they were doing me any harm... maybe I should.)

Kudos1 Estadisticas

Re: How to Stop Norton's annoying Sales Pop ups

al corriente: 04-Jul-2023 | 6:25AM · Enlace permanente

Long time Norton user here. I’m seriously considering removing my Norton 360 and going to something else. I have promotions and such turned off, but I still get occasional popups about other Norton products. Just the other day, I had a full screen ad for something. I wish someone at Norton would read these comments and DO something . I shouldn’t have to put up with ads for a product I’ve paid for. It’s so irritating but I guess it won’t stop. Too bad there’s no way to bombard Norton ceo with emails about this but I can’t find an email anywhere. Chat is useless because the reps have no power.

Kudos1 Estadisticas

Re: How to Stop Norton's annoying Sales Pop ups

al corriente: 04-Jul-2023 | 9:53AM · Enlace permanente

Yes 'Sphinx' & 'GeorgeS44' -Norton's actions are all so very unnecessary. They WERE the unbeatable tops in the past and there WAS no one whom could hope to compete with them. But unfortunately the latest owners of the programme obviously don't give a fishes tit about the Customer OR its Product and making Money seems to be their ONLY concern.

One even wonders now if they are deliberately trying to totally ruin the product altogether for some financial gain they have planned for us for the future.

Like you folks I have been with Norton a long time (since 1998) and it has served me with excellence throughout. They are now doing to their Customers exactly one of the things they were contracted to stop with their alarming notifications, interruption's & pop-ups. All in an attempt to push their customers into buying something that they had previously taken away from the once excellent Security Suite.

Kudos0

Re: How to Stop Norton's annoying Sales Pop ups

al corriente: 04-Jul-2023 | 11:03PM · Enlace permanente

It's clearly unneccessary. And they do seem quite happy to leave their paying customers wondering whether Norton is any better than the viruses and malware that they claim to protect against. But I am trying to assess whether they are honest. Norton seems to be telling me that they can increase my free disk space from 165GB to 180GB or thereabouts, and that this will have a significant impact on the performance of my PC. On the face of it, that's a straight commercial decision for me to make, based on the cost of their additional service and the performance improvement. But I only have their word for the improvement they are offering me. I hesitate to disbelieve them, but I just can't see how it could be true. So I thought I'd throw it open for comment here. There must be some Norton customers who have paid for this service. Will anybody give Norton a reference?

I have hard-set the page file at four times my RAM, which I believe is the maximum allowable. So none of my 165GB/180GB is required for that. Has anybody experienced a noticeable improvement in their PC's performance as a result of Norton increasing their free disk space by less than 10%?

There's another thing bothering me today. I've noticed that Norton keeps optimising my hard drive - which is an SSD. Does anybody know whether this has any benefit on my PC's performance or whether it simply reduces the life of the SSD (which, I have read, has a limited life span in terms of writes to the disk). Or is this just a pop-up to prove that Norton is doing something for me?

Maybe Norton has an answer to this. Is there any benefit whatsoever to either of these things?  

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