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al corriente: 19-Jul-2023 | 12:20PM · 2 Respuestas · Enlace permanente · Translation:
I canceled norton in June. They still chard my account. I cannot find a phone nunber.
al corriente: 19-Jul-2023 | 12:41PM · Edited: 19-Jul-2023 | 12:45PM · Enlace permanente
What's your geo-location/country? Are you United States?
Maybe, I can post Norton Support phone number, if you want.
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Please Contact Norton Support regarding your subscription/refund.
Cancellation & Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew
Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN
Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558EN
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Please check your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
al corriente: 19-Jul-2023 | 12:48PM · Enlace permanente
How did you cancel Norton? If you did not also turn off automatic renewal for your subscription, just cancelling a subscription does not stop you from getting charged a renewal fee.
To request a refund see this Norton Support page. https://support.norton.com/sp/en/us/home/current/autorenew?inid=communit...
Then be sure that you remove your payment information from your Norton Account.
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