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Kudos0

How do you get a refund if you can't contact Norton!

al corriente: 26-Jul-2023 | 9:22PM · 3 Respuestas · · Translation:

I recently purchased a product, but it was a mistake and want to cancel it. It's not showing up in the history order and I have made multiple attempts to get a call back over the last 5 days, without success. Is there any other way to contact them? I can't believe how difficult it is to get a refund. Thanks.

Labels: Refund

Respuestas

Kudos0

Re: How do you get a refund if you can't contact Norton!

al corriente: 27-Jul-2023 | 6:52AM · Enlace permanente

To request a refund see this Norton Support page.    https://support.norton.com/sp/en/us/home/current/autorenew?inid=communit...

Kudos0

Re: How do you get a refund if you can't contact Norton!

al corriente: 09-Ago-2023 | 5:59PM · Enlace permanente

Thanks Peterweb, but all I got/get is

Oops!

We either could not find an order with the information provided....

And the order isn't listed in my history, to be able to cancel that way. Does anyone from Norton monitor this forum?

Kudos0

Re: How do you get a refund if you can't contact Norton!

al corriente: 10-Ago-2023 | 7:18AM · Enlace permanente

 Try contacting Norton Support via chat.    www.norton.com/contactcs   If using the chat function, as soon as you can enter any information, enter "agent please". That will get you out of the chat bot and connected to a human.

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