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Kudos0

Norton Secure VPN creates error using Microsft Remote Desktop

al corriente: 05-Ago-2023 | 6:00AM · 7 Respuestas · · Translation:

Hello all

Background (what I am trying to do).

I am using Microsoft remote desktop and it works well on the local network.

I use No-IP to establish connections in bound to the computers I need over the Internet. This works well with the proper port forwarding. However I am unable to use static IP addressing on the computers because they move around to different networks (I have 2 main networks but I am not admin on second one).

Description of problem.

So I installed Norton VPN and this works except for one minor problem.

When I try to connect to the remote computer  I get this message “connection refused because a previous connection is in use.”.

This does not happen with VPN shut off.

Any ideas are accepted.

Labels: Install/Setup

Respuestas

Kudos0

Re: Norton Secure VPN creates error using Microsft Remote Desktop

al corriente: 05-Ago-2023 | 7:43AM · Enlace permanente

Do you need the VPN for this network connection? If not, what you can do is set up your program in the VPN Split Tunnel function. That will allow your program to bypass the VPN avoiding the blocking by your provider.  In your Norton interface, click the down arrow to the right of the Turn on button for the VPN feature, and then click on Settings. Then click on Split Tunnel. Click on Add to add your program. You need to navigate to the .exe location for your program to add it to the Split Tunnel. It is found at  C:\Program Files (x86)\your program , or C:\Program Files\your program . Scroll down there to find the .exe file. 

Kudos0

Re: Norton Secure VPN creates error using Microsft Remote Desktop

al corriente: 05-Ago-2023 | 12:37PM · Edited: 05-Ago-2023 | 12:46PM · Enlace permanente

Hi

I forgot to say I tried that and it didn't help.

In order to make this work I would have to go back to forwarding the port to everyone. I have all ready had my security system report inbound blocking of some traffic on that port while it is open. My security will pass my remote access request.

The only thing I have found so far is to uninstall the VPN just turning it off doesn’t work either.

John P SR

Kudos0

Re: Norton Secure VPN creates error using Microsft Remote Desktop

al corriente: 05-Ago-2023 | 1:00PM · Enlace permanente

Do you also have Norton 360 installed? If so you do not need the standalone Norton Secure VPN app. Sometimes having the two can cause conflicts that might explain the issue you are seeing.

Kudos0

Re: Norton Secure VPN creates error using Microsft Remote Desktop

al corriente: 05-Ago-2023 | 3:40PM · Enlace permanente

Unfortunately many years ago Noton cause the computers at that time to run so low it was just about useless. So I wound up using a different security program that has served me well.

I am planning on trying their VPN and see if that works it could just be a problem with a conflict between the two.

John P SR

Kudos0

Re: Norton Secure VPN creates error using Microsft Remote Desktop

al corriente: 05-Ago-2023 | 4:40PM · Enlace permanente

As long as you only have one security product installed, the Norton VPN should have any conflicts.

It sounds like you are having issues connecting to computers not on the local network. Or is it both remote and local computers you are having difficulty with?

I'm just spit-balling here, but isn't RDP already using encryption? If so, the issue with Norton's VPN might be that it is trying to encrypt data that is already encrypted.

Maybe @SoulAsylum can add something to help out.

Kudos0

Re: Norton Secure VPN creates error using Microsft Remote Desktop

al corriente: 05-Ago-2023 | 7:18PM · Enlace permanente

John. Have you considered NLA connections? 

https://social.technet.microsoft.com/wiki/contents/articles/5490.configu...

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Kudos0

Re: Norton Secure VPN creates error using Microsft Remote Desktop

al corriente: 19-Ago-2023 | 3:07PM · Enlace permanente

The problem is the “split Tunnel” just forwards the correct port thru my fire wall. This is not acceptable.

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