I want to add an old Seagate NAS to my hardwired intranet, as well as some sec-cams. Found that Norton 360 Smart Firewall is blocking the MAC ID for each device. THe key is that command message keeps coming back with an incorrect filename, directory name or volume label syntax message when providing the IP address of the NAS device. That has been isolated to the firewall every other reason has been resolved.
Smart Firewall does not appear to offer any way to drill down to open up to adjust and allow specific devices attached to your intranet. This strikes me as odd. It picked up my network printers previously.
I called Norton Tech Support yesterday to see if I was missing something obvious. The Tech said she'd fix it remotely. I declined. I should not need Norton staff to remotely access my computers to do this for me. I was a SW applications developer for 40 yrs. Now can't even tweak the firewall to add devices in my intranet?
This tech support person yesterday did not know what an intranet was but wanted remote access to my system to 'adjust the firewall". Not sure that's a good idea.