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Cannot restore from online backup
I logged in this morning to restore all of my files to another computer as my home pc somehow has corrupted windows 7 and windows explorer will not load. In online backup, I see my computer and when I click on file actions it only lists download individual files or links to files and does not show the option to restore files as in the instructions. I tried the download individual files option and I could not get that to work for even one file. What am I doing wrong?