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Catherine allow me to ask

Catherine allow me to ask first what operating system you are using. And what browser are you also using. Thanks. Cheers ...
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Autor:
Posted:
20-Sep-2017 | 11:24AM

PUA.Bitcoinminerhttps://www

File name: MinerGate-6.9-win64.exe Detection ratio: 26 / 64 Analysis date: 2017-09-20 17:17:45 UTC (41 minutes ago) PUA.Bitcoinminer https://www.symantec.com/security_response/writeup.jsp?docid=2011-091213-5424-99 FWIW ~ Items rated as a PUA- which does n ...
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Autor:
bjm_ Guru
Posted:
20-Sep-2017 | 11:03AM

Filename: minergate-6.9-win64

Filename: minergate-6.9-win64.exe Threat name: Trojan.Gen.2Full Path: c:\users\steph\appdata\local\packages\microsoft.microsoftedge_8wekyb3d8bbwe\tempstate\downloads\minergate-6.9-win64.exe________________________________________________________ On comput ...
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Autor:
Posted:
20-Sep-2017 | 10:56AM

Installing Norton 360 over Norton Security on a new laptop

I have a new laptop that came with a 30 day trial version of Norton Security. I have Norton 360 installed on 2 other laptops and have a year left on my subscription. Do I need to uninstall Norton Security before installing Norton 360? Or is there a way to ...
Forum Thread
Autor:
Posted:
20-Sep-2017 | 10:37AM
Kudos:
0

Heureka ! Hurra ! Jubel !

Heureka! Hurra! Jubel! Es hat geklappt. Und nun versuche ich das selbe auf meinem Notebook, wenn ich dieses verdammte AVIRA weg bekomme. Dieses Programm installiert sich immer wieder selbst nach. Jezt nehme ich die Internetverbindung weg und versuche die ...
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Autor:
Posted:
20-Sep-2017 | 10:25AM

I used a program for years

I used a program for years for mining bitcoins and go to download from the site and Norton keeps flagging as a virus Please tell us what Norton is telling you regarding this event. For information regarding this event > from Norton pop-up > View Det ...
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Autor:
bjm_ Guru
Posted:
20-Sep-2017 | 9:43AM

I have check the old version

I have check the old version from my old computer and 26 of 65 flag it so will take this to the developers so I won't go down the false positive just yet ...
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Autor:
Posted:
20-Sep-2017 | 9:39AM

Quick Question...

Quick question and another potential thought... When the Core enters the "flashing white" condition- if you go into the Core App on your mobile device, is the App indicating that it wants to setup the Core (again)? In other words is the Core App ...
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Autor:
Posted:
20-Sep-2017 | 9:37AM

(No subject)

CCleaner slim 5.35.0.6210 c:\users\bjms\desktop\ccsetup535_slim.exe [SHA256: 3E66A578093C244BE38A3228D000A8A80B5D16E3F8156B027244C87EB516D235] [MD5: 574C5C8A4D60E92D2929E20BFF7EA7AA] c:\program files\ccleaner\ccleaner.exe [SHA256: 478262A5D9D72BF339BD9B17 ...
Forum Thread comment
Autor:
bjm_ Guru
Posted:
20-Sep-2017 | 9:35AM

All Login accounts come up as black screen's

Just recently my login's come up as black screen's through my identity safe on my LG 5 android I need a solution. ...
Forum Thread
Autor:
Posted:
20-Sep-2017 | 9:10AM
Kudos:
0

Toolbar icon has red X

On my toolbar the norton icon has a red X. When I enter Norton, it shows green and states I'm protected.  What does this mean? Am I covered? Should I worry about the red X?  I need a solution. ...
Forum Thread
Posted:
20-Sep-2017 | 9:05AM
Comentarios:
1
Kudos:
0

New Ccleaner # 5.35.6210 New Digital Signatures!

All builds signed with new Digital Signatures. A New Ccleaner # 5.35.6210 has been released for more info and to download go to http://www.piriform.com/ccleaner/builds (link is external) 9.5 mb in size. WATCH for the adon chrome download window check box! ...
Forum Thread
Autor:
Posted:
20-Sep-2017 | 9:03AM
Comentarios:
1
Kudos:
2

Have tried this 20 times

Have tried this 20 times already. No matter how many times I uninstall it refuses to activate after the re-install. There are no other installations running. I have also tried the Norton Removal Tool to no avail. If this product can't activate then i ...
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Autor:
Posted:
20-Sep-2017 | 8:51AM

Hallo @leule

Hallo @leule Führe mal das NRnR- Tool aus(LINK). Normalerweise sollte der Eintrag vorhanden sein. MfG naja ...
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Autor:
naja Guru
Posted:
20-Sep-2017 | 8:48AM

I would suggest a reboot, and

I would suggest a reboot, and make sure there are no installations running or trying to complete. Then try again. If that doesn't work, you could try and uninstall first. Go to control panel and uninstall software, select Norton Family, put in your c ...
Forum Thread comment
Autor:
Matt_Boucher Employee
Posted:
20-Sep-2017 | 8:48AM

If you believe a file has

If you believe a file has been mistakenly detected, you may submit a dispute at https://submit.symantec.com/false_positive/. Please tell us what Norton is telling you regarding this event. For information regarding this event > from Norton pop-up > ...
Forum Thread comment
Autor:
bjm_ Guru
Posted:
20-Sep-2017 | 8:36AM

Program now being flagged as a virus

I used a program for years for mining bitcoins and go to download from the site and Norton keeps flagging as a virus, I even copy over from my old computer the old program which never got flagged when I first downloaded it but even that version now flags ...
Forum Thread
Autor:
Posted:
20-Sep-2017 | 8:32AM
Comentarios:
5
Kudos:
0

Thanks for that. I should

Thanks for that. I should mention that NF was previously installed, but then got corrupted so I had to remove it and re-install. However it's the re-install where I get this error message. Also during the re-installation, I always get a "Another ...
Forum Thread comment
Autor:
Posted:
20-Sep-2017 | 8:22AM

Hello, I apologize for the

Hello, I apologize for the long delay in replying. My identity safe is part of my Norton software. So I just uninstalled the one that was being listed as Identity Safe specifically. However, there was no change in the amount of used or free space on my dr ...
Forum Thread comment
Autor:
Posted:
20-Sep-2017 | 8:12AM

I just did an activate myself

I just did an activate myself and it worked as expected. Also  https://status.norton.com/ shows that Norton Family is running as expected.  Could you try again? Also the PMs are to just work directly with the customer, there is no special solution that we ...
Forum Thread comment
Autor:
Matt_Boucher Employee
Posted:
20-Sep-2017 | 8:10AM

One subscription expired

One subscription expired message window as requested. File Attachment:  Wi-Fi Privacy Expired Message.pdf ...
Forum Thread comment
Autor:
Posted:
20-Sep-2017 | 8:05AM

Norton Family Server Is Temporarily Unavailable

I am getting this error message now when I try to activate Norton Family on a Windows 10 computer. I searched through the forum and found an earlier thread with the same subject, but the moderator kept PM'ing people for some reason instead of just po ...
Forum Thread
Autor:
Posted:
20-Sep-2017 | 8:05AM
Comentarios:
4
Kudos:
0

Excel macros disabled

Hi, I am opening an excel spreadsheet and need to enable the macro. However, when I click on enable, it simply opens as disabled. I'm assuming Norton is doing this. Any ideas? Thanks. I need a solution. ...
Forum Thread
Autor:
Posted:
20-Sep-2017 | 7:27AM
Kudos:
0

F 4 E:

F 4 E: Fwiw, I'm now using Wise Disk Cleaner as recommended by Whirlpool forum user jmatt.......Solution for Wise Registry Cleaner being reported as a PUP and blocked by Antivirus http://forum.wisecleaner.com/index.php?/topic/12384-solution-for-pupop ...
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Autor:
Posted:
20-Sep-2017 | 7:24AM

Good to hear. Just to be sure

Good to hear. Just to be sure: is it a problem if I disable the add-on in non-monitored accounts? Do I miss then something? ...
Forum Thread comment
Autor:
Posted:
20-Sep-2017 | 6:55AM

Tested the product for 30

Tested the product for 30 days and Sneak Peek did work. After registering and paid I get the error "Due to privacy laws, Sneak peek feature is not available in your country"- why only after I paid? This is South Africa, not a lot of laws in any ...
Forum Thread comment
Posted:
20-Sep-2017 | 6:31AM

Hi Kissel

Hi Kissel Glad to hear that the installation is successful.  Your scenario seems normal and it shouldn't affect the installation flow.   Anyway we will check on this. Norton Family BHO is an add-on/extension that is required for monitoring web relate ...
Forum Thread comment
Autor:
Suyambu Employee
Posted:
20-Sep-2017 | 6:30AM

 First I would suggest you

Hi Frank A Wilkerson, First I would suggest you check to see if the issue you are experiencing is related to a known system problem or outage, visit Norton Services Status page. If you are by chance on WIN 10, please disable Fast Start as this has been kn ...
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Autor:
yank Guru
Posted:
20-Sep-2017 | 6:26AM

NIS & NSP

What is the difference between NIS & NSD or NSP? any one know?  I already have NIS-10 user license (for Windows) since one year and will expire after 2 weeks, so the question is, is better to renew same product NIS? or better to go for NSP because it ...
Forum Thread
Autor:
Posted:
20-Sep-2017 | 6:16AM
Kudos:
0

Hi naja,

Hi naja, das dachte ich mir schon. Die Device Version mit 3 Usern zu verlängern kostet wesentlich mehr als die neue Premium Version. Vielen lieben Dank! Freundliche Grüße aus Hannover Peter ...
Forum Thread comment
Autor:
Posted:
20-Sep-2017 | 6:08AM