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Multiple disconnects per day

Anybody else find their Norton Core disconnects multiple times per day?  Mine does it every day, 3 or 4 times.  I tried changing from Norton Secure DNS to ISP's DNS with little to no effect.  Since my wife and I work from home, disconnecting so often ...
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Autor:
Posted:
09-Oct-2017 | 5:38PM
Comentarios:
48
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0
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2
Solved

Core drops communication with broadband modem about once a week requiring core reset to re-establish internet link.

Core drops communication with broadband modem about once a week requiring core reset to re-establish internet link. Only the core router requires the reset. I love the router but dropping the Ethernet link to the cable modem requiring a hard reset is quit ...
Forum Thread
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Posted:
18-Sep-2017 | 6:11AM
Comentarios:
142
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0
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2
Solved

FIOS with Faster Speed & New Modem/Router

Hello Gayathri On Friday afternoon, my husband & I are keeping FIOS and getting a faster speed and a new modem/router from Verizon. All other equipment is staying the same as I have now. My speed is doubling what I currently have, that is going from 7 ...
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Autor:
Posted:
08-Nov-2017 | 10:05PM
Comentarios:
1
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0
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Solved

Still not sign of latest firmware.

My Norton Core is still on firmware 170927_191 with no option to upgrade to latest firmware version 193. Resetting Core does NOT fix the problem. And this seems to happen quite frequently to me and many other Norton Core users based on comments here and i ...
Forum Thread
Autor:
Posted:
12-Oct-2017 | 3:58AM
Comentarios:
79
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0
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1

Warranty Experience

I purchased a Norton Core Router in Early 2016.  It worked well until December 26th, 2017 when the Wi-Fi failed. When trying to reach support, there was no answer after being on hold multiple times for 2 days. Turns out their servers were down and they we ...
Forum Thread
Autor:
Posted:
31-Dic-2017 | 11:54AM
Comentarios:
1
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0
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Still having DNS issues

I don't know about anyone else, but my DNS issues have not gone away. I've tried Norton, my carrier, and Google for DNS resolution but I still have issues. Anyone else? I need a solution. ...
Forum Thread
Autor:
Posted:
22-Dic-2017 | 7:15PM
Comentarios:
5
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0
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Norton Wi-fi Privacy

Okay, most of us who have been living with Norton Wi-Fi are very familiar with the severe speed reductions when the VPN is on. Norton will be losing many of us if they do not create a more robust network (quickly) with many more servers to take care of th ...
Forum Thread
Autor:
Posted:
19-Dic-2017 | 9:52AM
Comentarios:
4
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0
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1

No internet connection

My Core has lost the ability to connect to the internet.  About a month after I received it, August 18th, I finally got it working.  It worked fine for a few weeks, then one evening while doing emails I got a message that I no longer had an internet conne ...
Forum Thread
Autor:
Posted:
01-Dic-2017 | 2:19PM
Comentarios:
20
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0
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0
Solved

Norton Core router unable to maintain internet connectivity

Connected Core to Netgear C7000 Mode/ Router (Spectrum- Timewarner ISP). Changed Netgear configuration by disabling wifi and put it into non router mode. Norton App and Norton core router unable to maintain connectivity to Internet (App kept on showing No ...
Forum Thread
Autor:
Posted:
12-Sep-2017 | 8:32AM
Comentarios:
4
Kudos:
1
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0

Norton Core keeps dropping connections

Every since I installed the Norton Core devices are dropping internet connections intermittently.  I have factory reset and reinstalled the unit several times.   I have rebooted every device several times.  Yesterday, I put my ASUS Router back and not a s ...
Forum Thread
Autor:
Posted:
31-Ago-2017 | 7:27AM
Comentarios:
123
Kudos:
1
Me Too:
8

Slow internet with Norton WiFi Privacy

Since installing Wi-Fi privacy my connection to the internet has been VERY slow.  Outlook often gives up trying to send messages because it can't connect.  Is this a common problem?  Has any one solved it?  Tempted to uninstall! I need a solution. 1 ...
Forum Thread
Autor:
Posted:
29-Oct-2017 | 4:48AM
Comentarios:
6
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0
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0
Solved

Unable to download iOS applications from App Store

I installed my Norton Core router today.  I noticed that the iOS devices connected through the Core router can't update apps or download updates from the Apple App Store.  I get a message that the apps can't be downloaded or updates failed.  If ...
Forum Thread
Autor:
Posted:
02-Sep-2017 | 11:17AM
Comentarios:
7
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0
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Losing internet connection

I just received the core and installed it yesterday.  I am now losing my connection constantly on my desktop and laptop.  This is extremely frustrating.  What can I do? I need a solution. ...
Forum Thread
Autor:
Posted:
19-Ago-2017 | 12:13PM
Comentarios:
194
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0
Me Too:
4
Solved

Odd bandwidth consumption

When checking my bandwidth consumption, I see two odd things. First, the app say “Unknown consumption” for today’s usage. Second, after going to see the device data usage, the app tells me one of my WeMo light switches has used 8 EB. Really, a light switc ...
Forum Thread
Autor:
Posted:
21-Ago-2017 | 3:15PM
Comentarios:
3
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0
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0
Solved

Firmware Update 170818_164

Firmware Update 170818_164 was installed this morning. Does anyone know what is in the update? Still no release notes anywhere. I need a solution. ...
Forum Thread
Autor:
Posted:
21-Ago-2017 | 7:58AM
Comentarios:
1
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0
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Thoughts on the CORE Cloud DNS fail and using a second router to "Daisy-Chain" CORE to another router

Ref:  Thoughts on the CORE Cloud DNS fail and using a second router to "Daisy-Chain" CORE to another router for continued internet access. Just wanted to pass on some helpful insight after the epic CORE DNS fail over the last week or so ago.  An ...
Forum Thread
Autor:
Posted:
29-Dic-2017 | 10:52AM
Comentarios:
9
Kudos:
1
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0

Norton Core- The Good and the Bad

I just received my Norton Core a few days ago and, unfortunately, I will not be able to use it in it's current form. It is very fast and provides good wireless coverage. It provides up to a 50% increase in speed to my wireless devices. The device is ...
Forum Thread
Autor:
Posted:
12-Ago-2017 | 7:54PM
Comentarios:
31
Kudos:
2
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1

Core

Core app on my phone says I'm connected. PC network says 'nope'. Phone app notifies me that I am connected to two routers, I'm not. I can't get wifi from Core. wtf? I need a solution. ...
Forum Thread
Autor:
Posted:
13-Dic-2017 | 3:26PM
Comentarios:
1
Kudos:
1
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0

Norton Core and Extenders

Are there approved and tested extenders that will allow for extending the signal of the Norton Core router?     If what  I read that the signal is good with no obstructions to 1500-3000 feet than the router will not work in my home.  I am  downstairs in a ...
Forum Thread
Autor:
Posted:
01-Dic-2017 | 6:54AM
Comentarios:
2
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0
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Idle Mode

Twice after setting up the Norton Core router I received a notice that the connection was IDLE mode and trying to over-ride and or use was not possible. I need a solution. ...
Forum Thread
Autor:
Posted:
01-Dic-2017 | 6:45AM
Comentarios:
1
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0
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NORTON CORE RANDOM REBOOT THREAD

Like many of the other Norton Core owners in this community, I have had problems with my Core from Day1. Symantec employees and Norton product "volunteer experts" have responded to many threads with some helpful suggestions, but for the most par ...
Forum Thread
Autor:
Posted:
30-Nov-2017 | 10:29AM
Comentarios:
2
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1
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1

I'm losing internet connection still.

My core keeps losing internet connection. I have to reset it to be able to use it again. This is my first time posting here, I'm sure I'm not putting enough info, but if there's anymore info I have to put please let me know what I need a so ...
Forum Thread
Autor:
Posted:
29-Nov-2017 | 8:50PM
Comentarios:
6
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0
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1

Multiple Core issues resolved

To everyone who reads this- There are multiple threads here on the Core forums with a wide range of issues which I believe MAY be resolved with a simple "factory reset" of your Core routers. Before this morning, my security score, from the outse ...
Forum Thread
Autor:
Posted:
01-Nov-2017 | 8:18AM
Comentarios:
22
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0
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0

Norton core wireless signal strength

What is the milli wattage of Norton core wireless signal I need a solution. ...
Forum Thread
Autor:
Posted:
24-Oct-2017 | 7:41AM
Comentarios:
4
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0
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0

Can the wifi/wlan range be adjusted on the Norton Core router?

I may be recollecting a different router but I thought the wifi/wlan broadcast range of the Norton Core router could be adjusted. Did this option go away with one of the firmware upgrades? Is it hiding in one of the application tabs? Thank you. I need a s ...
Forum Thread
Autor:
Posted:
15-Oct-2017 | 12:21PM
Comentarios:
3
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0
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0

Setup problems

I'd been using Norton Core w/no problems for months. Recently, my wireless connection slowed w-a-a-y down. After plugging my desktop (Win10) directly into the cable modem the speed was fine, so the problem is just wireless. Norton support had me rese ...
Forum Thread
Posted:
11-Oct-2017 | 9:58AM
Comentarios:
16
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0
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0

After second Norton Core continuously flashes white and drops wi-fi

Returned my first Norton Core because the light would flash every 20 minutes or so, and all wi-fi in the house would disconnect. Had to restart music or Apple TV, just to have wi-go shut down again 20 mins later. After troubleshooting multiple times with ...
Forum Thread
Posted:
18-Sep-2017 | 5:14PM
Comentarios:
20
Kudos:
0
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0

Low speeds

Background: Upgraded my Internet to 75 mbits down / 20 up, and verified the ISP speed by connecting laptop directly to the Internet. Tested Norton Core's 802.11ac with multiple speed test sites, at different times of day.  Also tested with "Netw ...
Forum Thread
Autor:
Posted:
16-Sep-2017 | 12:08PM
Comentarios:
11
Kudos:
0
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0

Change_5G extension on Core 5G SSID?

Is there any wY to change the '_5G' extension on the 5G SSID of the Norton core? I want the extension to be '-5G'. Thanks, John I need a solution. ...
Forum Thread
Autor:
Posted:
10-Sep-2017 | 2:34PM
Comentarios:
2
Kudos:
0
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0

Why different wifi speeds using speedtest App vs speedtest on norton core app

i test my wifi speed using the speedtest within the core app and get speeds 360 down and up, but when I use the stand alone speedtest app I get 75 Mbps down and 45 up. Why the discrepancy? I need a solution. ...
Forum Thread
Autor:
Posted:
08-Sep-2017 | 9:18AM
Comentarios:
5
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0
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0