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More detail on Re: Norton Core issue: Internet connection keeps disconnecting

Gayathri, We need (and deserve) more detail on this. Is it for all devices, just wireless ones, is this a firmware/software fix, are there actions we users should take? What's going on?   Re: Norton Core issue: Internet connection keeps disconnecting ...
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Autor:
Posted:
08-Ene-2018 | 10:05AM
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8
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4
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Norton Core- The Good and the Bad

I just received my Norton Core a few days ago and, unfortunately, I will not be able to use it in it's current form. It is very fast and provides good wireless coverage. It provides up to a 50% increase in speed to my wireless devices. The device is ...
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Posted:
12-Ago-2017 | 7:54PM
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31
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Please add OpenDNS to Norton Core

OpenDNS is used and required by ALL US Federal government agencies and most US based businesses. It is also considered amongst the top two fastest and most secure DNS services globally. Unfortunately, it is sorely lacking from the Norton Core app and rout ...
Forum Thread
Autor:
Posted:
15-Ago-2017 | 9:11AM
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13
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Why not Windows 10?

Why not have the Norton Core App for Windows 10.  I used my son's Android device to install Norton Core.  But he has left the country so I have no way to access settings or advance features. I was going to send the Norton Core back but decided to see ...
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Posted:
06-Sep-2017 | 3:13PM
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2
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Norton Core Monitoring question

Is there any way for us to monitor how long the Norton Core router has been up and running since the last reboot/power cycle? That would make for a nice troubleshooting step for us geeks when troubleshooting our home network with Norton Core. In addition, ...
Forum Thread
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Posted:
23-Ago-2017 | 7:02AM
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Norton Core keeps dropping connections

Every since I installed the Norton Core devices are dropping internet connections intermittently.  I have factory reset and reinstalled the unit several times.   I have rebooted every device several times.  Yesterday, I put my ASUS Router back and not a s ...
Forum Thread
Autor:
Posted:
31-Ago-2017 | 7:27AM
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123
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Solved

Norton Core router unable to maintain internet connectivity

Connected Core to Netgear C7000 Mode/ Router (Spectrum- Timewarner ISP). Changed Netgear configuration by disabling wifi and put it into non router mode. Norton App and Norton core router unable to maintain connectivity to Internet (App kept on showing No ...
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Posted:
12-Sep-2017 | 8:32AM
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4
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NORTON CORE RANDOM REBOOT THREAD

Like many of the other Norton Core owners in this community, I have had problems with my Core from Day1. Symantec employees and Norton product "volunteer experts" have responded to many threads with some helpful suggestions, but for the most par ...
Forum Thread
Autor:
Posted:
30-Nov-2017 | 10:29AM
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Core

Core app on my phone says I'm connected. PC network says 'nope'. Phone app notifies me that I am connected to two routers, I'm not. I can't get wifi from Core. wtf? I need a solution. ...
Forum Thread
Autor:
Posted:
13-Dic-2017 | 3:26PM
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Thoughts on the CORE Cloud DNS fail and using a second router to "Daisy-Chain" CORE to another router

Ref:  Thoughts on the CORE Cloud DNS fail and using a second router to "Daisy-Chain" CORE to another router for continued internet access. Just wanted to pass on some helpful insight after the epic CORE DNS fail over the last week or so ago.  An ...
Forum Thread
Autor:
Posted:
29-Dic-2017 | 10:52AM
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9
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Solved

Norton Core Dropping internet on wireless devices

Having a problem with the Norton Core losing internet access to all wireless devices even though I have a strong signal from the router.  This is occurring every day or two requiring a restart of the router.  Cabled systems are not losing internet access. ...
Forum Thread
Autor:
Posted:
04-Ene-2018 | 2:03PM
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38
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Google hardware use with TP-Link

Hello all. For those of you who are experiencing frequent wifi disconnects and are using Google hardware/software and on TP-link this article is for you. It MAY explain some of the issues you are seeing in certain circumstances on Core. https://www.neowin ...
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Autor:
Posted:
16-Ene-2018 | 10:21AM
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As of yesterday my XBOX One won't stay connected

Yesterday my Xbox One suddenly wouldn't stay connected. We have to plug it straight into the wall in order to use it now (which means the router gets disconnected and other devices aren't able to connect). It has been working just fine for the p ...
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Autor:
Posted:
30-Ene-2018 | 12:25PM
Comentarios:
7
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Norton Core- iOS application, No option to manually check Firmware Update

The current version of the iOS app for Norton Core there is not support for manual checking the firmware updates, also the version of the firmware displayed does not have the date it was last updated, this needs to be there as does manually checking for u ...
Forum Thread
Autor:
Posted:
01-Sep-2018 | 8:39PM
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12
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Gateway and Norton Networks both appearing

I have a gateway device.  I was able to successfully connect my Norton Core to the device, but now both networks (my original network and my Core network) are showing up.  I was under the impression that the Core would be the only network available for se ...
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Autor:
Posted:
14-Ago-2017 | 2:42PM
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Norton Core Router has No WPS nor Add Device Function?

Just shocking revelation that I have encountered, that something as promising as this Norton Core Router, it seems has NO "WPS" Function within the On-Device interface,  NOR even in the Norton Core App, NO "Add a Device" to network, as ...
Forum Thread
Autor:
Posted:
18-Ago-2017 | 11:33AM
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3
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Can't return my Norton Core

I have been having an issue where the Norton Core stops accessing the internet and I have to restart the Core to reestablish connection.  I contacted support and they said it wasn't setup correctly and that I had to reset it.  I did the reset and it ...
Forum Thread
Autor:
Posted:
18-Ago-2017 | 9:56AM
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So, what's on the inside?

So has anyone decided to disassemble their Norton router to see what the antenna beamforming array (or other components) looks like under that "radar array" style case? (disassembly may void warranties and may require a rotary cutting tool if it ...
Forum Thread
Posted:
16-Ago-2017 | 10:06PM
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18
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Wireless devices not listed in app

Wireless devices not listed as active in core app. All networks is selected. Just the wired devices show up. It will show wireless devices as previous on the network I need a solution. ...
Forum Thread
Autor:
Posted:
16-Ago-2017 | 7:28PM
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Firmware 170818_164 Issues

Hello everyone, my Norton Core App showed a Firmware Update to_164 earlier today, which I installed immediately. While this update solved some issues, like the Core itself becoming unresponsive (not replying to ping requests) from time to time, it did not ...
Forum Thread
Autor:
Posted:
21-Ago-2017 | 5:51AM
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27
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Firmware Update 170818_164

Firmware Update 170818_164 was installed this morning. Does anyone know what is in the update? Still no release notes anywhere. I need a solution. ...
Forum Thread
Autor:
Posted:
21-Ago-2017 | 7:58AM
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1
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Losing internet connection

I just received the core and installed it yesterday.  I am now losing my connection constantly on my desktop and laptop.  This is extremely frustrating.  What can I do? I need a solution. ...
Forum Thread
Autor:
Posted:
19-Ago-2017 | 12:13PM
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194
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Significant Drop In Speed

Hi, my internet plan from my cable provider is for 150 Mbps.  My previous router capped at 100 Mbps, but in testing it did get me to between 92-97 Mbps as the norm on my desktop LAN connection; and 55-75 Mbps through WiFi.  I connect the core and it drops ...
Forum Thread
Autor:
Posted:
18-Ago-2017 | 9:09PM
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4
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Streaming Device- issues

For the naysayers, setup was a breeze, limited issues in a somewhat smart home. Amazon FireTV in the living room, I can stream Amazon video without issue, the Netflix App however errors out stating it could not connect to the network.  Network test in the ...
Forum Thread
Autor:
Posted:
10-Ago-2017 | 5:48PM
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7
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Apple IOS Apps won't update

After installing our Core and connecting devices to the new network, none of our Apple IOS Apps will reliably update from the App Store on iPads or iPhones. If I disable packet inspection it will work, or if I try many many times an app may update. If I d ...
Forum Thread
Autor:
Posted:
30-Ago-2017 | 5:49PM
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15
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Why different wifi speeds using speedtest App vs speedtest on norton core app

i test my wifi speed using the speedtest within the core app and get speeds 360 down and up, but when I use the stand alone speedtest app I get 75 Mbps down and 45 up. Why the discrepancy? I need a solution. ...
Forum Thread
Autor:
Posted:
08-Sep-2017 | 9:18AM
Comentarios:
5
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Xbox One wireless speed

Is there a reason why wireless Xbox One speed is so much slower with the Norton Core?  My wired Xbox One download/upload speeds are 145 MB/24 MB.  My 2 kids wireless Xbox Ones are around 40 MB/24 MB with 100% signal.  Prior to the Norton Core the download ...
Forum Thread
Autor:
Posted:
23-Ago-2017 | 9:01AM
Comentarios:
7
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Solved

Odd bandwidth consumption

When checking my bandwidth consumption, I see two odd things. First, the app say “Unknown consumption” for today’s usage. Second, after going to see the device data usage, the app tells me one of my WeMo light switches has used 8 EB. Really, a light switc ...
Forum Thread
Autor:
Posted:
21-Ago-2017 | 3:15PM
Comentarios:
3
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0
Solved

Unable to download iOS applications from App Store

I installed my Norton Core router today.  I noticed that the iOS devices connected through the Core router can't update apps or download updates from the Apple App Store.  I get a message that the apps can't be downloaded or updates failed.  If ...
Forum Thread
Autor:
Posted:
02-Sep-2017 | 11:17AM
Comentarios:
7
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Low speeds

Background: Upgraded my Internet to 75 mbits down / 20 up, and verified the ISP speed by connecting laptop directly to the Internet. Tested Norton Core's 802.11ac with multiple speed test sites, at different times of day.  Also tested with "Netw ...
Forum Thread
Autor:
Posted:
16-Sep-2017 | 12:08PM
Comentarios:
11
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