• Todas las Comunidades
    • Todas las Comunidades
    • Foros
    • Ideas
    • Blogs
Avanzado

Buscar

Resultados de la búsqueda

Core blocking safe sites

Even after the update couple days ago, Core is still block perfectly safe sites. I know there’s no such thing as perfectly safe site, but... Apple.com? Google.com? What’s going on? I need a solution. ...
Forum Thread
Autor:
Posted:
18-Abr-2019 | 11:29AM
Comentarios:
3
Kudos:
0
Me Too:
0
Solved

Device not listed in Norton Family

Hi my child has a Huaweii Honor Lite phone with Norton Family and Norton Mobile Security apps installed.  I noticed that the Mobile Security app was listed as a trial (I have a years subscription to Norton Security Premium) so I deleted the device from th ...
Forum Thread
Autor:
Posted:
04-Abr-2019 | 1:09AM
Comentarios:
2
Kudos:
0
Me Too:
0

IOS blocking and reporting objectionable sites, but reporting nothing else.

IPhone blocks appropriately, but from parent site the attempts to visit blocked sites show up as the only activity.  I recently reinstalled the profile; maybe I did it wrong.  Any help would be appreciated. I need a solution. ...
Forum Thread
Autor:
Posted:
15-Abr-2019 | 10:12AM
Comentarios:
5
Kudos:
0
Me Too:
0
Solved

Tampering detected false positive after reboot on Android pie

Monitored phone is Samsung Galaxy S9. Problem started after Android Pie update. Every time phone is rebooted, a tampering alert is put out saying permissions aren't set but everything seems in order. I need a solution. ...
Forum Thread
Autor:
Posted:
27-Feb-2019 | 6:26AM
Comentarios:
1
Kudos:
0
Me Too:
0

Core firmware updated to version 190227_278

Overnight Core updated its firmware to version 278. Thus far, I have only noticed one significant change (no release notes are available). IP address reservation now allows user settings for the 3rd AND 4th octet sets. You can also now set and will get a ...
Forum Thread
Autor:
Posted:
19-Mar-2019 | 5:41AM
Comentarios:
5
Kudos:
0
Me Too:
0

You are not protected!

The Norton Security Dashboard displays the warning: “You are not protected!, even though each device is shown as “Protected” and no such notification appears on any device.  I suspect that this may be a misguided attempt to encourage everyone to use Norto ...
Forum Thread
Autor:
Posted:
26-Ene-2019 | 6:43AM
Kudos:
0
Me Too:
1

Alerts/Notifications Keeps Asking to Block a Site Added to Blocked Site List

After adding a web site to the list of blocked sites, I continue to receive alerts/notifications that a particular device was blocked from accessing that site and am asked if I want to allow the access. I have already made the conscious and deliberate dec ...
Forum Thread
Autor:
Posted:
20-Ene-2019 | 12:34PM
Comentarios:
2
Kudos:
0
Me Too:
0
Solved

Core Product files have been modified

Popup says "Core product files have been modified.  Please run smart update or reinstall product."  I ran smart update and still receiving message.  This is Norton Utilities 16.   I need a solution. ...
Forum Thread
Autor:
Posted:
10-Dic-2018 | 3:30AM
Comentarios:
5
Kudos:
0
Me Too:
0
Solved

How to block Internet access AND continue using PC

The situation- I have given Internet access for 3 hours to a person in my household. When the 3 hours are nearly used, a 60 second countdown window appears after which the computer is locked and the logon screen appears where the person has to input her p ...
Forum Thread
Autor:
Posted:
28-Nov-2018 | 1:11AM
Comentarios:
5
Kudos:
0
Me Too:
0
Solved

Lost Norton Amazon Renewal Gift

Hi. Not sure if this is the correct place to ask. But my Norton just got renewed yesterday and a few weeks prior to this I received a Norton renewal gift like I always do. However I felt guilty usong it before paying for the new subscription. Since then I ...
Forum Thread
Autor:
Posted:
22-Nov-2018 | 5:28AM
Comentarios:
4
Kudos:
0
Me Too:
0

No longer monitoring web use in Firefox (windows 10)

We've recently discovered a problem where NF is not monitoring web use, or blocking relevant sites, in Firefox. Time restrictions are working, and web monitoring works fine in other browsers (I tried Chrome), but not in Firefox. I have enabled the Fi ...
Forum Thread
Autor:
Posted:
21-Dic-2018 | 9:23AM
Comentarios:
1
Kudos:
0
Me Too:
0

too many notifications

I had Norton Core installed in my home. I have my children computers setup thru the router. I monitor through my Android phone. I receive no less than 500 notifications a day of websites my children are attempting to access. It is not the websites that bo ...
Forum Thread
Autor:
Posted:
29-Oct-2018 | 3:59PM
Comentarios:
1
Kudos:
0
Me Too:
0

Just Released---Android App---1.83

Hello Android new App 1.83 Here is the description. Protect yourself from threats with Norton Core Secure Wifi Router. With this Release, you'll find: A fortified account renewal experience. Less Persistent Notifications. General Improvements. I copi ...
Forum Thread
Autor:
Posted:
28-Sep-2018 | 6:58PM
Comentarios:
3
Kudos:
0
Me Too:
0

Norton Core Hacked??

I bought a Norton Core in Feb of this year. I have been quite pleased with it's overall operation and performance. My experience includes building, running,and owning an ISP back in the late 90's until cable took over and been with computers and ...
Forum Thread
Autor:
Posted:
20-Sep-2018 | 11:34AM
Comentarios:
8
Kudos:
0
Me Too:
0

How to Change Email Notifications?

I have 2 problems with email notifications: 1. I've changed my email, but still get notifications to my former email.  Is something broken with Norton Family, or is there another step? 2. How can I change what notifications I get? I get continuous fa ...
Forum Thread
Posted:
02-Sep-2018 | 2:20PM
Comentarios:
2
Kudos:
0
Me Too:
0

Repeated "Location Services turned off" notifications from Android 9 on Pixel

I recently updated my daughter's Pixel phone to Android 9, and ever since that time Norton Family has been issuing e-mail notifications every few minutes  that Location Services have been turned off when they haven't.  I confirmed that battery o ...
Forum Thread
Autor:
Posted:
16-Ago-2018 | 7:11AM
Comentarios:
11
Kudos:
0
Me Too:
1

Possible fix for the Frequent Service Tamper E-mails Issue

Dear customers,     A few of you have observed Accessibility service tamper e-mails being sent continuously from your child's Android phone. We have released a fix in the latest Beta version (4.8.0.16) to Play Store. We request those of you who are o ...
Forum Thread
Autor:
TV Padmanabhan Employee
Posted:
02-Jul-2018 | 3:36AM
Comentarios:
6
Kudos:
1
Me Too:
1

Can still reply to text messages on Android via shade during blocked hours??

so tonight i heard my daughter's phone dinging during blocked hours.  she has an Android.  i've had this program for over a month now, and apparently she is able to carry on text conversations via the reply button in the Android shade.  totally ...
Forum Thread
Autor:
Posted:
24-Jul-2018 | 7:54PM
Comentarios:
3
Kudos:
0
Me Too:
2

Child Turned Off Permissions on Android

I keep getting a notification at night that says the following: “Your child has turned off permissions for Norton Family to monitor their Android device. Turn on permissions to continue monitoring that device.” When I check the permissions, everything loo ...
Forum Thread
Autor:
Posted:
23-Jul-2018 | 11:54AM
Comentarios:
1
Kudos:
1
Me Too:
0

Core Android app 1.59.1

Hello everyone. Are any other Core owners running the just released Core app version 1.59.1 on Android having an issue where, when opening the app the error "Unfortunately, Norton Core has stopped"? Opening the app initially the first splash scr ...
Forum Thread
Autor:
Posted:
06-Jul-2018 | 4:37AM
Comentarios:
3
Kudos:
0
Me Too:
0

Accessibility for Norton Family Has Been Turned Off

I've seen other posts about this, but no clear fix. I started getting the following email notification multiple times a day recently with no known change to the child's phone. I go it to turn it back on, but it's already on. So, it's n ...
Forum Thread
Autor:
Posted:
23-Jun-2018 | 11:38AM
Comentarios:
20
Kudos:
1
Me Too:
19
Solved

Notifications about device named "Uninstalled" cannot be deleted

Hi, I just downloaded and upgraded NF to the latest version on my son's Windows 10 laptop. As part of the upgrade process, the previous version uninstalled itself and I had to reboot to finish the upgrade. Now on the NF web portal, I see several noti ...
Forum Thread
Autor:
Posted:
16-Dic-2017 | 8:04AM
Comentarios:
2
Kudos:
0
Me Too:
0

Norton Family USELESS in case of VIBER and WHATSAPP- notification bar

Even if the smart phone is blocked completely and specifically the apps VIBER or WhatsApp the user still can communicate through the notification bar by simply pulling it down using the REPLY option. It seems that any app using the notification bar cannot ...
Forum Thread
Autor:
Posted:
11-Mayo-2018 | 12:14AM
Comentarios:
2
Kudos:
1
Me Too:
1

Parental Control Blocked Website Notification Fixed

I have recently put the Core back into service with the latest firmware and software updates, to test out the fixes and uptime corrections. https://community.norton.com/en/comment/7604771#comment-7604771 I did see that an issue brought up in one of my pre ...
Forum Thread
Autor:
Posted:
09-Abr-2018 | 10:59AM
Comentarios:
1
Kudos:
0
Me Too:
0

Family Spontaneously Accessibility turned off in child’s device- Getting No Data

Hello, I recently installed Norton Family on my son's Android 7.0 BLU R2 LTE and so far, it has simply not worked.- I followed installation guides, added my son's profile, installed the app on his phone, got the "Installed Successfully" ...
Forum Thread
Autor:
Posted:
28-Mar-2018 | 9:15AM
Comentarios:
3
Kudos:
0
Me Too:
0

Unable to scroll on Alerts Notification section

Getting very tired of not being able to scroll on the Norton core app, on the screen that shows details of alerts. 90% of the time, the important stuff is at the bottom of the alerts page. There is no scroll, and the page will not scroll. Being hoping for ...
Forum Thread
Autor:
Posted:
18-Dic-2017 | 4:31PM
Comentarios:
7
Kudos:
0
Me Too:
0
Solved

Reddit nsfw

Reddit is listed as a safe site and all subreddits are available for viewing. Norton only shows "reddit.com" as the page viewed so there is no way of knowing if pornography was viewed on reddit. I need a solution. ...
Forum Thread
Autor:
Posted:
05-Sep-2017 | 6:45AM
Comentarios:
2
Kudos:
0
Me Too:
0

Edge support

Hi Norton, I like Norton Family and the protection it offers, but I am not happy with the gaping huge security hole you have in that you do not monitor or include Microsoft Edge because "it does not support extensions yet". Well that is clearly ...
Forum Thread
Autor:
Posted:
26-Ene-2018 | 3:14PM
Comentarios:
6
Kudos:
0
Me Too:
0

Unable to clear notifications "Server Error"

Hi When trying to clear notifications that are highlighted when I log in at family.norton.com I get the error "Sorry, an error has occurred on the server." This seems to affect any notification relating to the change of device time.  While this ...
Forum Thread
Autor:
Posted:
27-Dic-2017 | 7:30AM
Comentarios:
1
Kudos:
0
Me Too:
0

Norton Family deactivates when receiving sms

I have installed Norton Family on my sons android phone: HUAWEI LYO-L21. Since installation it has not been logged any information regarding the use on this device. However, the most annoying thing is that if the phone receives an sms and you get a alert ...
Forum Thread
Autor:
Posted:
18-Dic-2017 | 1:43PM
Kudos:
0
Me Too:
0