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Norton 360^ bad product or just bad marketing?
Now I must say, this is not BUNDLE, it’s RIPE-OFF! You get some misplaced parts of abovementioned packages mixed together, resulting in very bad experience. Formerly I’ve had fully functional Norton Internet Security, now I get it castrated, plus some more degenerated features belonging to other packages. What do I get?
NO in-depth configuration: it just works somehow, you can’t control it, except for some very basic options, like ON/OFF switch.
NO event logs!!! For me as IT Specialist, this is total insult in my best feelings for Symantec! I can’t run my system without firewall and antivirus logs! I feel myself blind and handicapped.
And the most annoying feature is backup system – the part I was aiming for when upgrading. Like all other features, there is NO way to configure it properly. It does blind search for files that it considers ‘important’. They are mainly pictures and videos, plus some office documents. But it thwors LOTS of junk along, like pictograms and page designs from internet cache, some application skins and other stuff I don’t care of. All that junk makes no sense, but still eats LOTS of backup disk space. Other hand, some files that are REALLY important for me are ripped off, most of them being exe files or rare file types. What about my device driver library? I get updated versions often, so I need to back them up incrementally. What about my savegames? What about mods and other stuff for my games? And what about LOTS of other stuff that I REALLY care of?!!1
And yet again, there’s NO way to easily configure it. I even don’t know which files and folders it tries to back up. All you get is report with backup size per file category. But what files and folders does it back up exactly? Yes, there ARE some lists of folders, but you get to dig through all subfolders and subcategories to determine what’s really included. And yet I feel myself out of control again: I don’t know what and how it’s going to back up, but it already eats up about 5 DVD’s. And yes, there’s no backup compression, I don’t ever mention encryption and other security options.
Well, I know that there ARE some users who will like 360 just as it is now. They are basic users who won’t bother configuring firewalls or investigating problems through logs and other stuff… But as power user, I find Norton 360 absolutely disappointing. Also I feel misguided by Symantec’s advertisement, as I didn’t get stuff that was promised. Now I see where’s the trick: they promised ‘automated scans’, ‘automated backups’ and other things automated… But hey, AUTOMATED doesn’t mean UNCONTROLLED! Even full-featured Norton Internet Security has lots of automated functions that require no or minimal user intervention… Yet that’s fully-functional product that I have nothing to say against…
I think that 360’s ads must clearly state that this product is for basic/home users and not intended for IT professionals and advanced users. This will prevent lots of misunderstanding.
And since this product is really demo version of other products, we ‘proud’ owners should get discounted prices for all products that it promotes.