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Unable to find a product key

I purchased norton 360 last week and can't find the product key to download it. I've checked my email and my order history and neither have the product key. My order history shows a renewal key but that's it. What do I do to download it?

Thématiques: Norton 360



Re: Unable to find a product key

Did you buy a new subscription or did you renew you current one?

If you are already using N360 and have renewed your subscription I think it should automatically add the new subscription to your current licence.  There is no need to uninstall / reinstall if you already have N360 installed.

You could try clicking on Help > Subscription status, or Enter Product Key and enter that renewal key you have.

If you need to download N360 you can get it here  -  http://www.norton.com/latestn360

Customer Support will be able to get your sorted anyway.  http://www.norton.com/chat

Windows 10 x64 1909

Re: Unable to find a product key

Open your product, on the bottom next to where it says how many days are left click "renew". Then click "I have a key or code to enter".

Enter the renewal code and it will add a year to your existing subscription.


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