How do I used or download Norton Computer Tune-up

Purchased the Norton Computer Tune-up.  

How do I download the product or use the product on-line?

There were no directions from Norton.


Accepted Solution

Re: How do I used or download Norton Computer Tune-up

Norton Computer Tune Up is a service provided thru Norton Official Support. 

Norton Computer Tune Up
Advanced remote access technology lets Norton-certified technicians help you from anywhere with an Internet connection, 24 hours a day, 365 days a year. Most repairs take about 35 minutes and include a summary report providing service details.

*Norton Computer Tune Up is a one-time service that is subject to Norton Terms & Conditions. If purchased via, service redemption or refund request will only be honored within 30 days from the date of purchase. Must use within 30 days*

Redeem a Norton Computer Tune Up that you ordered


Computer Tune Up is a one-time service that expires 30 days after the purchase date. Follow the below steps to redeem your service:

  1. Call Norton Service expert.

    • Australia: 1-800-000-163

    • Canada: 800-683-0854

    • Ireland: 1800-818089

    • New Zealand: 0-800-664-978

    • UK: 0-800-028-9038

    • US: 1-800-683-0854

    • Germany: 49 69 6641 0352

    • France: 33 1 64 53 80 60

    • Italy: 39 024 5281007

    • Netherlands: 31 205040699

    • Sweden: 46 85 792 9014

    • Spain: 34 913 49 6544

    • Portugal: 1-800 780 065

  2. Provide the Order Number that you find at the top of the Order Confirmation email to the Norton Service expert.

  3. Norton Service expert walks you through the rest of the process.

    This service is available 24 hours a day, 7 days a week. There is an additional cost for more than one PC.

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