Yesterday, I have create a new post about "Norton Power Eraser".
After I create this post, my computer continue to encounter problem. In one instance, when I sensed that my computer is going to be out of control again, I immediately run Norton Power Eraser. After running for sometimes, NPE indicated there was a problem with internet connection and tried to fix it. After some time, internet connection was fixed and resumed. Then, NPE reported that there were 5 threads [See attached upload of photo taken of the screen]. After I selected autofix and after a long time of operation, NPE reported that 4 out of 5 threads was fixed. Only failure on the thread of "Primary Target c:\WINDOWS\System32\drivers\BthA2dps.sys". I then turn off my computer and internet router.
When I restarted my computer and internet router, I run NPE again. To my surprise, it detected nothing wrong, not even the unfixed thread of "Primary Target c:\WINDOWS\System32\drivers\BthA2dps.sys". Then I noted the "New Incognito window" option under Goggle Chrome was again boxed with white line. When I turn off my computer, I also noted the "Sleep" option under Power was also boxed with white line and my mouse pointer started to get out of control.
Kindly take a look and inform me what had happened and what should I do ?
[Edit: Clarified Subject]