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Crypto option not showing up

I have a 6950 and get a 'No viable GPU found' message in my history.  I have an open support ticket but have not heard back yet.  I read another post where a user resolved the issue by Norton adding their card on some type of white list on the back end.  Could they do this for my card?

Thématiques: Mining

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Re: Crypto option not showing up

Could u give more details about the card? Vendor I’d and model #
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Re: Crypto option not showing up

I was unable to find it on PCI look up.

Vendor ID 1002

Device ID 73A5

Model
AMD Radeon RX 6950 XT

Usable Memory Size
16368 MB

Thank you

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Re: Crypto option not showing up

I have asrock rx 5600 xt 6gig and the banner don't appear in the moment.

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Re: Crypto option not showing up

What is the vendor ID and device ID for that card?

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Re: Crypto option not showing up

vendor = Advanced Micro Devices, Inc. [AMD/ATI]

vendor ID = 1002

Description = Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT]

device ID = 731f

from pcilookup.com

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Re: Crypto option not showing up

This was already in our list of viable GPU cards. Can you check the history to see if it shows a line describing if the card is able to mine?

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Re: Crypto option not showing up

No I don't have and the page is empty.

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Re: Crypto option not showing up

What version of Norton do you have?

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Re: Crypto option not showing up

norton 360 version 22.22.7.14

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Re: Crypto option not showing up

What about the original card from this post, the 6950?  Is that on this list?  Still have not received a call or e-mail from my support ticket.

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Re: Crypto option not showing up

that has now been added to the list of viable GPU cards for mining

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