Solved.
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5 out of 5 licenses used, 4 devices registered

Envoyé le: 2022-09-19 | 08:27 · 4 Replies · · Traduction:

In my "Manage Devices" tab, I only have 4 devices with Norton installed and displaying.  I removed a device I no longer use in the past 2 weeks or so.  When I try to add a new device, I am notified that I am using 5 out of 5 licenses.  Unsure what is causing the glitch.  I use Norton 360 for Windows 10.

Pièce Jointe: 
Image icon nortondevices.PNG
Thématiques: Add Device, Device Count

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Accepted Solution
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Re: 5 out of 5 licenses used, 4 devices registered

Envoyé le: 2022-09-19 | 08:39 · Édité: 2022-09-19 | 08:40 · Permalien

Sign In to your My Norton account here >
https://my.norton.com/extspa/account/subscriptions

source:
https://community.norton.com/en/forums/how-rename-licensed-devices

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Re: 5 out of 5 licenses used, 4 devices registered

Envoyé le: 2022-09-19 | 10:59 · Permalien

The devices page is notorious for having incorrect/out dated information. The My Subscriptions page noted by bjm_ is always correct.

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Re: 5 out of 5 licenses used, 4 devices registered

Envoyé le: 2022-09-19 | 13:03 · Permalien

The My Subscriptions menu worked, and I was able to make effective changes there. Thank you!
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Re: 5 out of 5 licenses used, 4 devices registered

Envoyé le: 2022-09-19 | 13:10 · Permalien

Thanks

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