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Parent app issues - Samsung S21FE

Envoyé le: 2022-11-20 | 15:40 · 1 Reply · · Traduction:

I have purchased a Samsung S21FE and now my parental app is playing up.
I have reinstalled it a few times and checked that I have allowed all permissions/notifications.

I no longer get push alerts and when I open the app it often doesn't load up. I just have a white screen.
If it does load it takes a few minutes to update new requests or alerts that have been sent through 

Thématiques: Android, Alert Me, Device Management, Install/Setup, Parent App

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Re: Parent app issues - Samsung S21FE

Envoyé le: 2022-11-20 | 21:58 · Permalien

Hi @Joanna Baldwin,

We are analysing the issue and have sent a private message asking for few details to trouble shoot the issue. Please check.

Thanks,
Pradheep

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