I have purchased a new product key and have already successfully activated it in my Norton account on the PC via the browser. If I display the devices, they all initially say "not protected". If you click on a device, you can click on "Change product key" for Windows devices and enter the new product key here. The device receives a green tick in the overview. However, the "Change product key" button is not available on Android devices. I can't find a way to enter the product key on the Android devices themselves either. The existing instructions are obviously out of date.
This is something that annoys me every year. So far, I have only ever been able to solve it by uninstalling the app and reinstalling it. Then I can enter the new product key, but I also have to make all the settings and permissions again. That is very inconvenient. Is there no more elegant solution?
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