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Downloaded App is Safe - Why is Norton Flagging?

To Whom It May Concern,

I work for a desktop app developer and we are noticing that out app, once downloaded is being flagged by Norton. We need to understand why this would be the case. Please let me know who I can speak to to resolve this issue. 

Thanks!

Thématiques: Help, flag

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Re: Downloaded App is Safe - Why is Norton Flagging?

Any new application is not known by the Norton product (and any other security product). Until the file has created a reputation, the security products may flag them as questionable.

You can report the false positive here.  

Things happen. Export/Backup your Norton Password Manager data.

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