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Wont scan, and 3048.3 error code.
I am using Norton AV on Vista.
Since early this week, my Norton cannot start a scan, scheduled or otherwhise. I get an 3048.3 error code when it tries to run the scheduled scan, Norton Autofix cannot fix it.
The program updates itself fine, and manually too.
If I try to run a manual scan, the scan screen will hang up and wont close.
I want to try tthe removal and reinstallation tool, should I try running Power Eraser first?
The Windows Malidious Software Removal tool already ran this week with Windows updates, it didnt report any problems, and the problem started before the updates. So I dont want to use power Eraser if it isnt neccesary because I've read its aggressive.
ShouldI I run the Intelligent Updater before I try the Removal and Reinstall?
I've also tried all the usual restarting and updating routine.