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Remerciements0

ID Safe offers "Go Cloud?"

I have Norton 360 thru my subscription to Comcast.  I have been using ID Safe with a local vault - that is all that had been offered.

Just recently a window popped up asking "Do you want to convert your local vault to a cloud vault" and offered two choices:  "No, stay local" or "Yes Convert".  This seems to imply an unmentioned permanence.  If I stay local, will I get another chanced if I change my mind?  If I choose to convert and run into hassles, can I go back?

I have seen some posts here where people talk of having both at once.  Is this possible for me?

Can anybody answer all three questions?

Thanx - DC

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Remerciements1 Stats

Re: ID Safe offers "Go Cloud?"

For now just stay local. If you convert, you will not be able to go back.

I'll ask our resident Comcast guru @yank to comment here. I know there was another thread about this, and am not sure if this was a glitch that sent this option out by mistake.

Things happen. Export/Backup your Norton Password Manager data.
Remerciements0

Re: ID Safe offers "Go Cloud?"

Hi DC,

The following is one of the threads pertaining to this topic:

https://community.norton.com/en/forums/i-upgraded-my-vault-use-cloud

Still no official word from Comcast nor Norton in regards to what is the intended end result of the situation.

@Tony_Weiss

My thoughts is that I am being offered this and see what I see in NSS because I am also running a retail NS Premium on other systems and am merely logging in to my already established Online Vault - could this be the reason?

Remerciements0

Re: ID Safe offers "Go Cloud?"

Thanx people.

Looks at this point that I'd better just say no.

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