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Confused and frustrated by new version
A week or so ago, Ident Safe upgraded automatically and I now fine myself with a few questions/issues. FYI, I use Chrome Version 65.0.3325.146 (Official Build) (64-bit). Before I came to this forum, I ran Norton Remove and Reinstall utility to make sure everything is OK. Following is current.
First, I seem to have two vaults - first is a local one I can login to by bringing up the Norton Toolbar, clicking on the 3 dots and opening the ID Safe Settings. The other is by clicking on the new icon and logging in online. Do I need both? How do I uninstall the one I don't need?
When I use the online Safe only, Norton tells me it synced (with the local version??) after I login but a number of logins I used to have are gone (at least, I assume that's the case because when I login manually, it asks me if I want to save the login). What's up with that?
Again when I am logged in online, Norton does not bring up a login for some sites even though the when I look through the saved ID's/PW's online, the login is there. The local version handled these logins without problem. What do I do about this?
I hope that my problems come from not yet being comfortable with the new version and not a lot of bugs.
Anyway, I appreciate y'all's help.